port
3 TopicsIssue with number sim and number porting
I ported my number from Bell to Telus last night in store and it wouldn't activate. The store clerk told me to call Customer Support the next day (today) because they were closed. I called today using someone else's phone to find out there was an error when porting my number over and the issue needs to be dealt with by the tier 2 support team which can take 7-10 business days! I leave for the US tomorrow and I don't have a phone functioning phone (I got the US and Can roaming planning for this reason). Has anyone else had a ticket escalated to this tier and did it actually take 7-10 business days? I don't know how I'm supposed to work and travel without a sim card for that long.2.5KViews0likes2CommentsCant port forward 25565 for minecraft server
There are no options on my router login to even access port forwarding. I have a Telus Network hub. I also can't login to 192.168.1.254 I have to go to 192.168.1.63 and there are no options on my page to port forward. I would upload a screenshot if I could figure out how on my phone.1.8KViews0likes1CommentQuestion about Home Phone / Landline Porting
Hello, I am trying to port my ( Home Phone / Landline ) number from Rogers with Shaw over to TELUS and have some questions below that I am hoping to receive responses for so I can understand my situation and options moving forward. How long does a porting request for home phones / landlines take? Is it possible to have the porting request process sped up? Is it safe to cancel my Rogers with Shaw ( Home Phone / Landline ) plan once TELUS submits the porting request and the request is pending/in progress or do I have to wait until the TELUS porting request is fully completed? Thank you to all who had taken the time to read this.25Views0likes1Comment