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7 TopicsSoftware Update Schedule
All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Target Date Update XCover6 Pro Dec 2 Android 16 update Samsung GS25 FE Dec 2 Optimizations Samsung Watch7 40mm Dec 2 Optimizations Samsung Watch7 44mm Dec 2 Optimizations Samsung Z Flip4 Dec 5 Security Update Samsung Z Fold4 Dec 5 Security Update Samsung Z Flip5 Dec 5 Security Update Samsung Z Fold5 Dec 5 Security Update Samsung GS22 Dec 5 Security Update Samsung GS22+ Dec 5 Security Update Samsung GS22 Ultra Dec 5 Security Update Samsung GS23 Dec 5 Security Update Samsung GS23+ Dec 5 Security Update Samsung GS23 Ultra Dec 5 Security Update Samsung XCover7 Pro Dec 5 Security Update Samsung GS23 FE Dec 5 Security Update Moto Edge (2025) Dec 8 Optimizations Samsung Tab S9 FE Dec 9 Android 16 update Samsung Watch5 40mm Dec 9 Optimizations Samsung Watch5 44mm Dec 9 Optimizations Samsung Watch5 Pro Dec 9 Optimizations Google Pixel Watch 2 Dec 9 Optimizations Google Pixel Watch 3 (41mm) Dec 9 Optimizations Google Pixel Watch 3 (45mm) Dec 9 Optimizations Google Pixel Watch 4 (41mm) Dec 9 Optimizations Google Pixel Watch 4 (45mm) Dec 9 Optimizations Moto RAZR+ (2023) Dec 10 Security Update Moto Edge (2023) Dec 11 Security Update Moto RAZR+ (2024) Dec 11 Security Update Samsung A14 Dec 12 Security Update Samsung A36 Dec 12 Security Update Samsung A53 Dec 12 Security Update Samsung GS25 FE Dec 12 Security Update Moto Edge (2024) Dec 15 Security Update Google Pixel 8 Dec 17 Optimizations Google Pixel 8 Pro Dec 17 Optimizations Google Pixel 8a Dec 17 Optimizations Google Pixel 9 Dec 17 Optimizations Google Pixel 9 Pro Dec 17 Optimizations Google Pixel 9 Pro XL Dec 17 Optimizations Google Pixel 9 Pro Fold Dec 17 Optimizations Google Pixel 9a Dec 17 Optimizations Google Pixel 10 Dec 17 Optimizations Google Pixel 10 Pro Dec 17 Optimizations Google Pixel 10 Pro XL Dec 17 Optimizations Google Pixel 10 Pro Fold Dec 17 Optimizations Samsung GS24 Dec 19 Security Update Samsung GS24+ Dec 19 Security Update Samsung GS24 Ultra Dec 19 Security Update Samsung GS24 FE Dec 19 Security Update Samsung GS25 Dec 19 Security Update SamsungGS25+ Dec 19 Security Update Samsung GS25 Ultra Dec 19 Security Update Samsung GS25 Edge Dec 19 Security Update Samsung Z Fold6 Dec 19 Security Update Samsung Z Flip6 Dec 19 Security Update Samsung Z Fold7 Dec 19 Security Update Samsung Z Flip7 Dec 19 Security Update Samsung A56 Dec 19 Security Update Samsung A35 Dec 19 Security Update Moto G Play (2024) Dec 19 Security Update Last updated: Dec 29, 2025 Check out our Software Update Life-cycle blog post for more information about the update process. Get notified first about our schedule updates by clicking on the bell icon in the upper right part of this page to "Follow" this topic.405KViews6likes0CommentsConnection satellite pour SMS avec Google pixel 9
Bonjour, le feature est disponible sur iPhone. Mais qu'en est il pur les pixel de Google? Il est déjà possible de contacter les services d'urgences, mais pour texter hors zone en passant par les satellite.. C'est pas dispo mais aparemnent ça s'en vient. Donc quand ce sera dipo pour pixel 9?? Merci25Views0likes1CommentSoftware Update Life-Cycle
When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving multiple parties before it's released. Typically, a second version of the software is created based on feedback from TELUS and the device manufacturer. This new version is tested again to fix any issues found earlier. For a look at some of the upcoming device software releases, please see the Software Update article. Here’s a look at the life cycle of a software update: *Originally a blog by our Product Manager, MarcTELUS, we've republished the software lifecycle as an article as it still holds true today.55KViews1like0CommentsProtecting Your Smartphone
Protecting Your Smartphone It's an exciting time when a new phone arrives. We want you to make sure you're doing everything possible to keep that new device running smoothly and safely. Let's look at some handy tips for keeping your new smartphone safe. Protection An important first step to consider is buying a phone case to protect your brand new smartphone. Not just an accessory, they can provide peace of mind with shock-absorbing features, waterproofing, and extra grip. Always a smart move. Purchasing an extended warranty is also a good choice, as manufacturer warranties only cover hardware failure. Device Care Complete and AppleCare+ extend the manufacturer's warranty up to 2 years and add protection against accidental damage. Water Damage The key to preventing water damage to your smartphone is to plan and always be prepared. Not keeping your phone in your back pocket will prevent it from falling in the toilet or being sat on. Storing your phone in a sealed waterproof bag or case before you head to the pool or beach will also help. If your phone does get submerged, be sure to remove the battery if you can, and place it in a bowl or bag of rice overnight to absorb as much of the moisture as possible. If that doesn't do the trick, review your warranty guidelines or take it to the nearest TELUS store for repair options. Cracked Screen Some manufacturer warranties cover cracked screens in the first 30 days. If you're past that timeframe however, and you don't have an extended warranty, you can always visit the nearest TELUS store or try Mobile Klinik to look into your options for repair/replacement. Lost or Stolen Device Some common ways to lose your smartphone include leaving it on the rooftop of your car before getting in, or leaving it in a restaurant or store, etc. Always be aware of your surroundings and keep your phone stored safely when not in use. Ensure you have a lock code to protect it if anything should occur. Always remember, you can reach out to our Support team anytime at our Facebook page or by sending a private message to our TELUS_Support handle here if you need assistance. FR version2KViews0likes0CommentsUpgrading or Changing Your Smartphone
If you've recently upgraded or changed your smartphone, there are a number of things to be sure to do. We've got some resources below to help you with your new device. Ordering Online Most flagship devices are available for preorder the week before the official launch date. This is a great way to ensure you're getting the hottest new device from the convenience of your home. We all know though that the wait for that phone to arrive can be excruciating. To help, we recommend using our handy Online Order Tracking Tool to keep tabs on your order. We've even got info on how to use it over here! Swapping Your SIM If your previous phone used the same sized SIM as your new one, it's usually as easy as removing it and inserting the SIM into the new one. If you want to swap the SIM online, we've got a handy guide for that as well. If however, your new phone requires a different sized SIM or if you're a new TELUS client, you'll need to purchase one. We always suggest ordering one at the same time as your phone but if you forgot, you can easily order one online or pick one up at the nearest TELUS store. Transferring Content Check out our extensive guide for transferring data from your old phone to your new one. Protecting Your Device Now that your new phone is ready, let's talk about protecting it. An important first step in doing that is to consider a new phone case to protect your new smartphone. Not just an accessory, they can provide peace of mind with shock-absorbing features, waterproofing, and extra grip. Always a smart move. Purchasing an extended warranty is also a good choice, as manufacturer warranties only cover hardware failure. Device Care Complete and AppleCare+ extend the manufacturer's warranty up to 2 years and add protection against accidental damage. FR version13KViews0likes0CommentsPSA: Pixel 6 Pro with Telus
I posted this on Reddit and thought I'd share here. If you have a Pixel 6 Pro and have apps that are very slow to open when on carrier data, this may be for you. TL;DR; My Pixel 6 Pro on Telus has been extremely slow launching apps when on carrier data (off wifi). Apps that have to initiate a connection when launched take upwards of a minute. I found new APN settings that resolve the issue. (see https://apn-canada.gishan.net/en/apn/telus/google-pixel-6-pro) Having been working from home since I received my P6P, I never really spent much time off wifi. Over the past few months, however, I have been noticing certain apps like NHL, McDonald's, Subway, Gas Buddy, (the list goes on) that when launched, they take a very long time to finish initial load. I even ranted on the Twitters blaming McDonald's for a sub-par app. Yesterday I thought I'd try one of my test Bell 5G sims in my P6P to see if there was any difference. To my surprise, the Bell sim worked fine. I swapped my Telus sim into my test Galaxy S22 and it worked fine in that device. I called Telus and as expected, they were pointing their fingers at my device. I then tried a different Telus sim in my P6P and same result - slow. I tried my sim in my wifie's S23 Ultra and it worked fine there. This led me to believe it was something with Telus and my device. I googled "telus and pixel 6 pro" and came up with the above link. After changing my APN settings, it was like night and day. Problem solved. Telus checked the settings and agreed that they were ok to use. I suppose I will follow up with them again to ask why I need special undocumented APN settings for my P6P but I hope I can help someone else with this info. This has been driving me crazy for months and I did not want to have to reset my entire device and spend a weekend customizing it back to my preference. Cheers!2.5KViews1like0Comments