TELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your Way
Big news! Your favourite shows, movies, and live TV channels are now just a click away on your LG and Samsung Smart TVs Streaming just got even more convenient! The TELUS TV+ experience you know and love is now available on your LG and Samsung Smart TVs, giving you yet another seamless way to enjoy entertainment right from your living room. What This Means for You No more switching between devices or dealing with complicated setups. Your entire TELUS TV+ library is now accessible directly through your Smart TV's interface. It's the same great experience, just more convenient than ever. Before You Start Make sure you have these requirements covered before diving in: Active Subscription: You'll need an active subscription to Optik TV, Stream+, or Pik TV (including live TV channels) Account Access: Have your My TELUS or Koodo login details ready Location: TELUS TV+ app is exclusively available in Canada Internet Connection: Some channels require TELUS home internet due to licensing restrictions Getting Started On your LG or Samsung Smart TV, go to the home menu and select "Apps" Use the search bar to find "TELUS TV Plus" and click to download and install Open the app, sign in with your My TELUS or Koodo credentials, and start watching! Don't have a My TELUS or Koodo account yet? No problem! You can register for a My TELUS account or Koodo account directly through the app to get started. FAQs: Everything You Need to Know Which Smart TVs are compatible? LG Smart TVs (2020 models and newer) Samsung Smart TVs (2021 models and newer) What features can I access on my Smart TV? You get the full TELUS TV+ experience: Live TV streaming On-demand content library 4K channel access Cloud recording management (local recordings require other devices) Can I purchase content directly on my Smart TV? On-demand purchases and rentals aren't yet available directly through Smart TVs. However, you can buy or rent content on another supported device and then watch it seamlessly on your TV. Are all my TV channels available? Absolutely! All 4K channels available through TELUS TV+ can be accessed on your Smart TV, giving you the complete viewing experience. Ready to Upgrade Your Streaming Experience? With TELUS TV+ now available on LG and Samsung Smart TVs, your entertainment setup just got a major upgrade. Grab your remote and start streaming your favourite content right from your living room. It's never been easier to enjoy TELUS TV+! Remember: TELUS TV+ is designed to work seamlessly across multiple devices. Explore other compatible options to enjoy your favourite shows and movies in even more ways, wherever you are!
Changing to Optik TV from Pik TV: New plan active but not working
I figured I'd ask here first because a) I'm not in a position to contact support right at this moment and b) I might be moving to fast on it. Right now though this sounds like it's a call to support. I took advantage of the $55 black Friday 2 theme pack + 1 premium deal to make the jump from Pik TV to Optik yesterday, with the agent I spoke to saying it would be activated today. Today, I can see that Optik is now active on my account and replacing Pik TV, but MyTelus is not showing my theme packs and my Telus TV+ apps are not working and seem to try to refer back to my Pik TV plan, saying that my service has ended, even after logging out and logging back in. Right now the only thing working on it is the included Netflix subscription by way of the premium option. If I login to order.fibre.telus.com I can see Optik has replaced Pik TV, that tur service is active and that my theme packs are there but it hasn't translated to it showing up in MyTelus or the service actually being available. I feel like there's one of three things happening here: 1. The service is active but hasn't been provisioned yet 2. The service hasn't been provisioned correctly 3. The old Pik TV service still exists in some way and is conflicting with Optik. (Note: Pik TV is no longer showing on my account, which is how it should be) If anyone has any experience with making this transition (ex. Time to the service being availableI could use the feedback, otherwise I'll probably be contacting support when I have the time.
