TELUS TV+ Geolocation Feature FAQ
Learn about location services for TELUS TV+ and how to ensure uninterrupted streaming. Why Location Access is Required Verifies streaming occurs within Canada to ensure compliance with content licensing agreements and enables an optimal streaming experience. How to Enable Location Services Apple (iOS) Open "Settings" Go to "Privacy & Security" > "Location Services" Toggle on if needed Find "TELUS TV+" Select "Allow while using the app" Android Open "Settings" Go to "Location" Toggle on if needed Find "TELUS TV+" under "Location services" Select "Allow while using the app" Important Notes Content unavailable without location access Streaming restricted to within Canada Only admin profiles can change location settings Troubleshooting Location Errors Ensure device location services are on Grant TELUS TV+ location permissions Verify you're within Canada Privacy Concerns Only approximate location used Data not stored or shared Used solely for Canadian content verification When to Contact TELUS Persistent location error messages Issues enabling location services Questions about content availability Concerns about data privacy
Certain apps sense that I am not in the correct province
Ever since joining Telus a few months ago I have been having trouble with certain apps and websites not accurately getting my location (Toronto, Ontario). Some apps have no problem seeing exactly where I am when I am on mobile network while others sense that I am in Quebec and load in french. When I am at home and connected to my home network it all works fine so I do not think its an issue with my phone (iphone 15 pro max), although I have tried resetting all of my location settings to fix the problem. Anyone have any idea how to fix this?
