general credit services
1 Topic
Pending Bill after 7 years after closing the account?
Hi there, I closed my Telus account in 2018 and moved out of Canada. Last week (30 Sep 2025) I accidently noticed an email in my spam box from a company called General Credit Services about an outstanding balance of $33. First ignored thinking its a scam email. But today 09 Oct 2025, I received an email indicating its the second notice. I talked to the agent in the email and got a pretty interesting response. They say the final bill was generated and a paper copy was sent to my address in 2018 despite I had alwasy opted for email statements for years before I closed my account. She indicated that it was my fault that I did not follow the T&Cs on the "legal contract" and should have contacted Telus to check any outstanding balances 45 days after I closed my account. My question is even if there was a balance, why didn't Telus send me electronic statements and why sending it to General Credit Services in 2025 for a bill that was generated in 2018? Is General Credit Services Inc a scam company? Did I just get scammed? Btw, in order to avoid getting my Credit History affected, I went ahead and made the payment since the amount was small and it wasn't worth my time fighting. The real question is a company like Telus that is well established corporate trying to scam people like this...Unbelievable!Solved406Views0likes6Comments