digital box
2 Topics
Renewed my home contract and got optik tv upgraded
At some point in the past, I had requested an additional set top box and they sent me a "new" one, a TELUSTV-21T. I did some research and discovered the coming wholesale change from old to new Optik TV hardware. At the time I just left the new box on the shelf and decided to wait for the real rollout of the new system (to existing customers--still waiting ...) Anyway, a few days ago I called about something and my contract was nearing its end so we also dealt with that and I pointed out that I had a mix of equipment and shouldn't we move forward? I thought I was promised all new equipment was on its way so I could get rid of the old. What I received were three different boxes: - a TELUSTV-21T (Digital Box) - a UIW4001 (technicolor 4K Wireless Digital Box and with a label "Migration Kit" on the box and NO Remote!) - a UIW8001 (technicolor 4K PVR and with a label "Migration Kit" on the box and NO Remote!) Curiously the latter two are different from my Cisco/Arris gear which is definitely "OLD" and uses local storage. Can anyone here confirm that the TELUSTV-21T is part of the "new cloud" system and cannot be used with any of the other Telus Optik TV equipment? (Arris, Cisco, technicolor, ?) Also, if an apple TV box can entirely replace the TELUSTV-21T in terms of functions then I only need them for TVs with no apple TV box, right? Thanks.Solved2.3KViews0likes7Comments
My Favorite Channels and Recording Settings?
With respect to Optik TV+ 21T boxes, the persistent issues with My Favorites and Recording Settings/Options are in their 2nd year. Is it asking too much: Telus, if you are reading this, are there any resolutions in the works? If so, any updates or ETA? Is cable TV still part of your mission? Last I checked it's still a line item on my monthly Home/Internet Services bill. Cable TV appears to have taken a back seat, or perhaps not even seated next, to Streaming and OnDemand services. Not looking for Amazon Fire Stick just a Telus Glow Stick would suffice for now. A non-complicated, unencumbered TV viewing experience is not a lot to ask; considering, we are committed to 2yr plans for just that!2.3KViews1like4Comments