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5 TopicsGet To Know The My TELUS App
Get To Know The My TELUS App Did you know we have a highly rated app that allows you to check your bills, usage, and much more at the tip of your fingers? We know that your time matters, and the My TELUS app has got you covered! Let's take a look at everything you can do with the app. The benefits of using the My TELUS app Making changes to your plan & add-ons Viewing your bill & usage details Setting up data notifications & limits Checking/keeping track of your data usage Reduced wait times on the phone How to create & access your account 1. Download the My TELUS app on your iPhone or Android device or text “app” to 54555 to download. Alternatively, you can also access the web version here. 2. Once downloaded, you’ll have the option to sign up for My TELUS or log in (if you’ve already created an account in the past). 3. Log in and you’re ready to go! You can now make changes to your services & view your usage details. If you have any questions, reach out to us over on our Facebook account, or send a private message to our TELUS_Support handle and we'll be around to help! FR version6.2KViews1like0CommentsHow Has This Overage Issue Not Been Addressed?
I've seen this problem now looking into it going back like 6 years, but mine went to another level! $460 pre-auth to credit card in PDA charges while connected to wi-fi and mobile data shut off. Are we saying at this point that PDA charges cannot be auto flagged or something to this degree. Now I have to go and beg for my money back.3.1KViews0likes1CommentPoor signal in Vancouver
I’ve been receiving inexplicably low cell signal (particularly in downtown Vancouver) for over a year now. My partner is experiencing same with Telus. We have tried everything including swapping out SIM cards etc. I’ve heard something is currently wrong with Telus towers but have been unable to confirm an ETA on repairs. Surely, this can’t continue. Any help?Solved9KViews0likes3CommentsDo the pre-paid plans work at 5G speeds?
Simple question, but the chatbot unfortunately couldn't answer it, so I'll have to ask here. I'm getting a new phone that can connect to 5G, but my old carrier doesn't support 5G. It looks like Telus has a 5G network, and their regular monthly plans seem to include 5G connectivity. But the website doesn't say anything about the speed of the pre-paid plans.Solved7.6KViews0likes5Comments