credit scams
2 TopicsPrize & Promotional Scams: Too Good to be True
This class of scams focus on awarding prizes or lucrative promotional offers. Remember: if it’s too good to be true, it probably is. Vacation Scam This scam involves receiving a call with a recording that thanks you for choosing TELUS and offers you a free vacation or prize for “being a good customer.” If you stay on the line, you’ll be connected to a person who will try to convince you to give them your personal info or send money as a down payment on the vacation fees, etc. What you can do: Do not give out any personal information and hang up the call. Legitimate telemarketers will always know your name and will always provide you with a callback number to call them back at your convenience. This is a well known scam, and TELUS is working every day to have these fraudulent calls stopped. Free features/services or credits You may receive a call from a spoofed number, offering things such as promotional rate plans, free services, or credits. The caller will ask for your sensitive/personal or account information to apply for the promotion. What you can do: As before, never give out any personal or account information, and simply end the call. No further action is needed. Your safety matters to us. Because scammers never stop, we're dedicated to providing you with information on the latest tactics used by them so that you can stay informed. For more on various scams and how to protect yourself, explore these other articles: Call Related Scams Brand Impersonation Scams Digital/Online Scams Identity Theft FR Version399Views0likes0Comments
Pending Bill after 7 years after closing the account?
Hi there, I closed my Telus account in 2018 and moved out of Canada. Last week (30 Sep 2025) I accidently noticed an email in my spam box from a company called General Credit Services about an outstanding balance of $33. First ignored thinking its a scam email. But today 09 Oct 2025, I received an email indicating its the second notice. I talked to the agent in the email and got a pretty interesting response. They say the final bill was generated and a paper copy was sent to my address in 2018 despite I had alwasy opted for email statements for years before I closed my account. She indicated that it was my fault that I did not follow the T&Cs on the "legal contract" and should have contacted Telus to check any outstanding balances 45 days after I closed my account. My question is even if there was a balance, why didn't Telus send me electronic statements and why sending it to General Credit Services in 2025 for a bill that was generated in 2018? Is General Credit Services Inc a scam company? Did I just get scammed? Btw, in order to avoid getting my Credit History affected, I went ahead and made the payment since the amount was small and it wasn't worth my time fighting. The real question is a company like Telus that is well established corporate trying to scam people like this...Unbelievable!Solved299Views0likes6Comments
