4.0 box
1 TopicMissing PVR shows of scheduled series recordings
Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc. Well, since the switchover from Telus 2.0 Box to the 4.0 Evolution Box, I've noticed that multiple days of episodes of Power & Politics will be missing, and FBI: Most Wanted will simply not record. It's happening to a few other shows as well, including PTI on TSN. Other settings are being ignored, such as choosing not to record reruns and only tape on one channel. I tape the Disability Law show on Saturday mornings and get it again recorded on Sundays on a different channel. The software or coding on the Evolution 4.0 Box was rushed to market. Does anybody else get this? I've called now twice to technical support, the first time they escalated my grievance to tier 2 and said someone would call me back (that never happened) and my episodes are still being missed. Today, the tech support agent told me that he would send a technician out after making a remote diagnosis. I said about my first call; he read the notes, then he said he could do more 'remotely' as this is the newest box out on the market 'blah blah blah.' After whatever he did, he had the nerve to tell me that perhaps the reason the shows weren't taping was due to me disconnecting the Evolution box or that the wires weren't connected. I said, "BS! How is it that the other 4/5 days of the week are taping, but now the 1? "...anyway, is anyone else getting this? I feel like returning the 4.0 box and returning to the 2.0 box is not worth the extra bells & whistles... I appreciate any help you can provide 🤓Solved8.1KViews0likes10Comments
