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starchoice
Ambassador
since ‎09-26-2013
March

User Statistics

  • 136 Posts
  • 1 Solutions
  • 18 Kudos given
  • 36 Kudos received

User Activity

Optik TV Price Increase

March
The below quoted message was on my February bill. I guess the key part of it is "as you are currently in a service agreement that is rate-protected, an offsetting discount will be applied to your account." Sure enough, my March bill comes with an inc...

Bill Payment Not Received

March
Getting frustrated more & more with TELUS. Paid my Home Services Security bill online. After hitting the submit button, I got some kind of message, where I usually get a confirmation number, saying that sorry, we couldn't process your payment but don...

TELUS Easy Roam

09-18-2022
I don't know why Telus refuses to provide me with the Telus Easy Roam service for my postpaid mobility service. Yes, I do have an old plan. Telus tries to tell me that the service is not compatible but that is blatantly false because I once spoke wit...

TELUS Account Security

06-17-2022
Not sure what is going on regarding Telus login but take a look at the attached screenshot. It's my name but not my account number and not my phone number. To the credit of Telus, yes, something did go wrong, they got that part right.  

TELUS TV "Update"?

06-17-2022
Seems like I'm seeing a lot of lag now, especially on start-up. Used to be just on Stingray music channels but not seems that I'm seeing a lot more of that spinner. Also, seems like every time I press a button on the remote, the sound cuts out.
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