TELUS Neighbourhood

xray

I have a couple of suggestions to make Easy Roam more customer friendly:Have a threshold for triggering Easy Roam.There are many phones that for whatever reason leak a bit of data usage even with Data Roaming turned off. If there was a small daily th...

xray

I have had 2FA turned on since it was first available.I noticed recently when I log on to My TELUS there is a warning prompting me to turn on 2FA. While it's good to prompt users to make their accounts more secure it's a bit annoying to see this when...

xray · 09-12-2021

Now that this idea has been implemented (Thank you!)https://forum.telus.com/t5/Ideas/Have-a-way-to-set-alternate-accounts-to-watch-Optik-TV-online/idi-p/112254/highlight/true The next logical step is for customers to be able to manage it themselves i...

xray · 01-07-2021

Enable TELUS services in Google Takeout so that users can export their email and calendar data.

xray · 10-06-2020

It would be helpful to provide guidelines on the new post page advising users to provide basic information for the issue they need help on. There are many posts that just state they have a problem and then it's a game of 20 questions to find the rele...

xray

You can see your can history by logging in to My Telus with a browser or the app. Look under Usage->Talk for any recent billing cycle.

xray

@CVank wrote:I said I was not interested and they still wanted to come into my home. I was home alone and it was scary. I already have cameras and explained this to them before getting them to leave. My advice is that saying you are not interested sh...

xray

I assume you don't have any issues getting SMS messages in general and that other services that use 2 factor authentication can send codes by SMS to your number? If that is the case then the issue is probably at the WhatsApp side. Have a look here to...

xray

Why wouldn't you just go directly to the Netflix site on a browser?

xray

The Optik boxes do not have a reserved IP address by default on the T3200M. I don't think the Optik service cares what the IP address is.

TELUS Neighbourhood

User Statistics

User Activity

Make Easy Roam more customer friendly

2FA for My TELUS logon not detected properly

Creating a member profile for access to just Optik TV should be a self serve function on My TELUS

Google Takeout for TELUS email

New post guidelines

Re: Where do I find the recent call history? Mobility

Re: Door to Door Security Salesmen

Re: Whatsapp

Re: Can I watch Netflix on channel 422 on a browser?

Re: Will my OptikTV service break by setting a Static IP for the IPTV Boxes