User Profile
Dococ
Friendly Neighbour
Joined 3 years ago
User Widgets
Contributions
Telus TV + on Android TV problems with live TV
I have a sony A80J tv which has android TV. I tried downloading the telus tv + app. Video on demand plays fine, and if I go to the program guide a chose to play a program from the beginning it works fine. However, if I try to play a program that's currently broadcasting I just get a black screen. It happens with any channel. Essentially can't stream live tv. App version 1.5.7.103 MW version 660701 Android TV OS version 10 Kernel version 4.19.75 Android TV OS build 10 QTG3.200305.006.S252 6670701 release-keysSolved3KViews0likes1CommentRe: Questions about optic evolution
Will all costumers be notified when they can upgrade, or only the ones who've asked about it here? How do you get on the wait list? My mom got upgraded as her service agreement expired and she renewed it. But my service agreement is not up for renewal until October and costumer service couldn't give me details when I could upgrade.6.7KViews0likes1CommentRe: Optic TV+ app error Required output protections are not active
It happens with any content on the Telus TV+ app on my Samsung tablet. Nothing will play. Any chanel live, and any on demand content. Samsung Galaxy Tab S3 SM-T820 OS9 One UI version 1.1 Build Number PPR1.180610.011.T820XXU3CTD5 Telus TV+ App Version 2.20.226.0 But Report: https://drive.google.com/file/d/1jDhyXSGbLb4M9dJazamG_TZnuUkn6syd/view?usp=share_link12KViews0likes0CommentsRe: Optic TV+ app error Required output protections are not active
I think the thread has gone off topic. To clarify, the problem is not that people are trying to cast, or watch through a cable. The new app is not playing the content in the tablet itself. A constant theme is that it works on phones but not tablets. As I imagine people upgrade phones more often than tablets, it may be an OS compatibility issue. My tablet for instance has Android OS 9 and phone Android OS13. But in theory google play shouldn't let you install the app if it's not compatible, and the app description doesn't say that it needs a certain Android OS version. Casting/airplay you usually cast same app to same app. Netflix from phone or comp, to netflix app on tv. Prime to prime, disney to disney, etc. I imagine when there is a Telus Plus app that can be installed in android tv, that's when you'll be able to cast. I assume Telus is bringing this app to Android TV to compete with the likes of stack TV, and Prime that are offering tv broad cast channels through their apps. At one point Telus will likely offer tv without the set top box.19KViews1like0Comments