TELUS Neighbourhood

shegide · 03-26-2023

Still reeling from this and of course it's Sunday and I can't call Billing.Bill has gone from $110. to $183. Discovered it when I was in my chequing account and noticed an increase last month. I thought $139. was bad but then I checked my Telus Accou...

shegide · 01-01-2023

There's a lot more to this story but for now I'd like to know how to program the Optik TV remote when you can't increase the volume of the STB because the only thing the remote can do is turn the STB on or off.

shegide · 10-25-2022

I've had the TV for six years and it's been perfect. No problems whatsoever, no signs that it was failing. So, a few days ago I was watching a movie on Netflix and about half-way through I hit back/exit to check the title. As often happens, I'm logge...

shegide · 04-14-2022

shegide · 01-25-2022

Thought I would watch 2001 - A Space Odyssey since I hadn't seen it for a long time and according to Crave I can watch it on Starz except it isn't listed on my TV, in Crave or Starz. It's really irritating because it's happened too many times to coun...

shegide · 03-26-2023

Hey, thank you for the reminder. I've reached out to them before with good results. But now that I've passed the outrage phase, I think I'll wait until tomorrow to talk to someone in Billing. Might post an update here. Thanks again!

shegide · 01-01-2023

Hey FuzzyLogic and thank you for your reply. Ok, the remote is reset and it still turns the STB off and on. It seems the next step is to program it. Is there a simple way to do that? First post about this I mentioned there was more going on. Bought ...

shegide · 11-02-2022

Just wanted to update to the latest. It is indeed the TV. I received a new PVR from Telus which did not fix the problem. Son was visiting and he was able to rule out everything but the TV. I was looking at average life spans of all TVs and six years ...

shegide · 10-27-2022

Hey, thank you for your opinion. I'm slowly realizing that the TV is probably the problem. It seems significant that the TV remote doesn't see the TV. However, the Optik remote only turns the TV and the set box off and on. Running out of steam so I t...

shegide · 10-26-2022

Yes, that's what I did. And the error message is on the DVD. Apparently it's a common error on Panasonic DVD's so I might be able to fix it. Status of the TV and TV controller is the same. I don't know if it's relevant but ever since fibre optik was ...

TELUS Neighbourhood

User Statistics

User Activity

Massive Increase in my Bill for Service/Change I Did Not Order

Programing an Optik TV Remote Slimline 2

No video, no sound on Toshiba Smart TV

Phishing or spoofing or ?

Missing movie on Crave/Starz (via Telus) - not for the first time

Re: Massive Increase in my Bill for Service/Change I Did Not Order

Re: Programing an Optik TV Remote Slimline 2

Re: No video, no sound on Toshiba Smart TV

Re: No video, no sound on Toshiba Smart TV

Re: No video, no sound on Toshiba Smart TV