TELUS Neighbourhood

Just a tip if anyone else would like to have access to their WAN IP when you're on the same network. Get a domain (freenom is a free domain name provider) and use cloudflare with it. Cloudflare will proxy the connection through other servers which wi...

I gave up after the call with Telus but I just set everything up again (I just added a DHCP reservation for my server and opened ports 800 and 443) and my friend was able to reach my Apache server through the domain. I also used a VPN and I also reac...

I have the original router that the technician installed and I just checked and the IP in the router's home page and the website you linked are the exact same.

How can I get a higher support tier? Or do I just have to keep calling Telus until I get a customer support representative that can change my private IP to a public one?

I just finished the call with Telus. They said they changed my WAN IP after resetting my router. I told them it is still the same and they told me to reset it again and restart my computer. I did that both and my IP is still the same and port forward...