Hmmm sounds like Telus must have spent a crap load of money recently and is looking for was to save money perhaps... Of course the will do that on our backs as customers all while not supporting existing products..... Great company... Not...
If I were you I would call and ask to speak to the national escalation manager team. Unless you are going buy/increase your bill with Telus the level of support falls off. To non existent.....I'm still waiting on a callback from them. The level of su...
First off you have the wrong modem. Telus best practice IS that on pure fibre with the 1 gig and up connection you should have the wireless hub.On to the next issue. You have a Telus modem. Get rid of it. Unless you have Telus Optik TV.The biggest is...
Also connect all Telus tv boxes to the remaining 2 ports. If you need more than 2, call Telus and ask for loyalty and retention, and talk them into giving you a Telus approved switch for tv. They have them
