since ‎09-02-2013

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It has disappeared.Then tells me to sign into an app,which in turn me to sign into a google Account?My mobility billing used to be on the same page as my homes services,they are still there but Mobility has disappeared.The chat for mobility and home ...
This is happening all the time why is this?
Am I the only one that finds ones account is messed up by accounts and billing after one has had dealings with them?Then one has to have the error(s) corrected by another.?
I have still not seen my account on line or my credit card online credited for the $85 upgrading from 25mbps to 50 mbps .My bill including that $85 has been debited to my credit card by Telus.  No refund at all on account or Credit card.Please do not...
The charge was $75 and partial charge $10,Was not informed when I ordered this upgrade that I would be charged.I phoned Telus yesterday and they told me there was no charge.Can anyone explain this>
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