TELUS Neighbourhood

RobEdmonton · 06-23-2021

I normally go to a page under Internet in My TELUS to look at daily totals for my home internet usage (downloads/uploads/total data by day). It doesn't seem to me be working for the last two days, The total home internet to date for the billing cycle...

RobEdmonton · 11-10-2018

Is anyone able to see their previous months usage for internet data consumption? There used to a bar chart showing data consumption by month for the whole year. Is is currently down?

RobEdmonton · 08-03-2018

Good morning everyone. I have a problem that started yesterday - I can only access certain websites via Wifi through my portable devices (android tablet and smart phone). This is really annoying as my TELUS Security app won't connect properly. The pr...

RobEdmonton · 08-02-2018

Hi. I tried following the instructions that are online, but they seem current for the use in the TELUS May Account screens. Can anyone point me the right direction? Thanks.

RobEdmonton · 07-31-2018

Hi all. I am experiencing a problem when I first turn on my Sony 65X900E tv; it takes a while (several minutes or longer) for TV picture/video to appear on the screen when I turn on the TV. Everything is set up right, and the audio comes through righ...

RobEdmonton · 06-11-2021

Hi, I have TELUS Fibre coming into my house and my TELUS modem is a T3200M, My PVR is a VIP5662W and it connects to the TELUS modem via coax bridged to a LAN cable. I also have a VIP5602W STB. None of my TV connections are over WIFI. I also have a se...

RobEdmonton · 06-08-2021

I have the same problem - partway through an an on demand tv episode the autoplay pops up and of course there is no way of fast forwarding through the portion I have already watched. It's annoying. I've just reset the PVR to try and fix the problem.

RobEdmonton · 05-16-2021

I saw some text on the TELUS Rewards page telling me to link my TELUS Mobility account to earn extra points, but I couldn't find any instructions on how to do this. Has anyone been able to do this? Thanks.

RobEdmonton · 08-01-2018

For clarity, my problem doesn't occur all the time, but it has been happening more frequently in the last week. I'll try looking in the Sony TV forums.

TELUS Neighbourhood

User Statistics

User Activity

My TELUS - home internet usage details not showing up

Usage meter under My TELUS is no longer showing past months usage?

Problems correcting to certain internet sites through Wifi

How I set up an email or phone notifications re Internet data usage?

Sony TV; experiencing delays in seeing picture/video when staring TV. Connected to TELUS 4K STB

Re: Autoplay pops up 3/4 of way through episode - Telus FX On Demand

Re: Autoplay pops up 3/4 of way through episode - Telus FX On Demand

How do I link my TELUS Mobility account to TELUS Rewards on my TELUS Home Services account?

Re: Sony TV; experiencing delays in seeing picture/video when staring TV. Connected to TELUS 4K STB