TELUS Neighbourhood

Dwayne888 · 02-21-2019

Does anyone know what the email address is for Telus' Office of the President?

Dwayne888 · 11-20-2018

The usual Telus WI-FI appears in the upper bar on the iPhone. You can make calls, but if you try to send SMS they disappear in cyberspace and SMS is not received. Incoming calls aren't coming through, instead they're going to Voicemail.

Dwayne888 · 08-30-2018

I tried different browsers, same result. I get an error message saying the area I am reporting has no coverage. Additionally, should you search by location, you'll end up seeing a purple pointer. Telus' "other" green pointer is somewhere near the NWT...

Dwayne888 · 01-30-2018

On Koodo's forums one can subscribe to this add-on for a monthly charge and remove it as well at any time should you wish to use pay per use call forwarding. However, Telus seems silent on how to get this add-on. Besides calling Telus and waiting fo...

Dwayne888 · 12-24-2017

I just returned from the USA. I was doing everything I could to enable wifi calling on my iphone including disabling privacy (location services) and using VPNs with Canadian servers. I used both Tunnel Bear and Windscribe. Telus has gone through cons...

Dwayne888 · 08-30-2018

@BillTelusCust wrote:I have the Canada/US plan and the plan which allows 1000 minutes per month overseas to certain countries, so it really isn't an issue for me at all.I'm sure Bill everyone thanks you for your being supportive. And you have no conc...

Dwayne888 · 03-13-2018

Just an update. I was in Asia for several weeks recently. I was using a VPN and I was able to use wifi calling only when my VPN was enabled and connected to a Canadian server. East coast servers worked best (faster connectivity to wifi calling).

Dwayne888 · 03-13-2018

Just an update. I was in Asia for several weeks recently. I was using a VPN and I was able to use wifi calling only when my VPN was enabled and connected to a Canadian server. East coast servers worked best (faster connectivity to wifi calling).

Dwayne888 · 01-22-2018

Rogers was the first to implement wifi calling.I agree it works well even where the wifi signal is not strong, but the system is smart enough to know if the network can handle wifi calling with your current wifi connection.The fact is most people don...

Dwayne888 · 12-24-2017

I'm European myself and most accents don't bother me on the telephone with a few exceptions: heavy thick accents like French speaking individuals, Filipino, South Asian. Part of my belief system is these people who are working in call centres are the...

TELUS Neighbourhood

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Escalation of your Telus issues?

[Recent] WI-FI Calling not working

Telus Cellular Network Coverage Map Reporting tool broken?

Call forwarding add-on option: where is it?

Wi-Fi Calling -Confirmed: Won't work with a VPN outside Canada

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Re: Wi-Fi Calling: Can you use it outside Canada?

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Re: Why Telus keep ignoring customer's complaints