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Gayle
Connector
since ‎11-21-2016
February

User Statistics

  • 24 Posts
  • 0 Solutions
  • 22 Kudos given
  • 1 Kudos received

User Activity

Cannot access 'manage account' on MY Telus webpage

09-23-2020
It says to 'manage prepaid in classic' However clicking that just brings me back to original page. I have chatted, twittered & spoke with customer service andeveryone says that it is strange but still not fixed. Have cleared browser and tried another...

Log in Page Expired

05-18-2020
I am thinking may be a Microsoft Edge problem but just thought I would check with other users on here. When I try to log in for My Telus Page I get message that the "Page Expired". Clearing browser etc does not help. I can log in on chrome.  

Connected to display monitor

11-10-2019
I have an optik box connected to a spare  pc monitor to use as a second tv.No problem with connection and can use remote to access: turn on change channels etc. However I have to control speaker volume on the monitor itself.  Would a soundbar with a ...

Netflix on Optik keeps dropping signal?

07-30-2019
For the last few days when watching a show on Netflix through my Optik accountthe show will run for awhile then suddenly lose the connection. I then have to reboot and reinitialize my optik tv to get it back again.  I have an LG tvand can watch netfl...

Moving T3200M to other side of room

08-29-2018
I have had to move my computer etc to other side of room. I need a longer Dsl cable X 2 from wall to T3200M but not sure if I just go purchase two more or do I have to call Telus.  Currently it has to sit in closest corner.  Currently about 12 feet b...
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