since ‎03-29-2016

User Statistics

  • 35 Posts
  • 0 Solutions
  • 18 Kudos given
  • 12 Kudos received

User Activity

I have rebooted the modem, and I have rebooted the PVR. We have other TVs, and none of them will show the programed recordings. They all say that the list is unavailable. When I try to record something new, it says the PVR is unavailable.
Some of my programs will record properly. Some will record half the program, even though it looks as though it programmed the whole hour. Others look like they are programmed, but I get an unavailable message when I try to play them back. Plugging an...
I have a new iPad Pro. The Internet continually drops off. I contacted Telus and They checked my Internet connection and said there’s nothing wrong with my modem etc. I contacted Apple and they sent me to an Apple store and they checked the iPad Pro ...
Cannot login to Telus optic TV app or to my Telus account. No matter how I try whether  through the app or online, I still get the same 403 forbidden error.  I change my password and have reset the modem with the same results
Have iPad and new Telus Optik app will not login.  Tried using my Telus credentials and just get the spinning wheel.  Won’t accept using account number either.  Why a new app for iPads?  The old one wasn’t that great but worked most of the time