TELUS Neighbourhood

I've been trying to update my firmware but it just keeps flashing "You must wait for the image to be downloaded from the internet. ... 0%."Can someone enlighten me? Also, does Telus have a better router they offer customers? Or am i stuck with using ...

Why put a channel on showing all the new features when it isn't even available on our boxes yet?Way to confuse people Telus!Next time try rolling out the box updates first and then notify people they have new options! I'm betting this is causing call...