Whenever I call into a call center, the first question I ask is "Is English your first language"? If they say no, then I hang up. Yeah, I'm not politically correct, so what? I don't consider it politically correct for a company to take lots of our mo...
Telus wait times used to be quite good. I used to be able to get a hold of a Telus rep within 10-15 minutes, even as recently as last year (2016). I have noticed it has gone steadily down hill. Lately online chat, or phone support wait times have bee...
