TELUS Neighbourhood

SportsGuy · 03-29-2022

Hi everyone, I have a new Telus Fibre install at my new home. It seems to consist of two boxes - what appears to be the router/modem box (A white thin rectangle bolted to the wall) and a cylinder gizmo that they tell me is the Telus Boost unit. I h...

SportsGuy · 08-18-2020

I've been a long-time Telus customer and want to upgrade my service. Unfortunately, the network connections (or whatever it is called) are full in my New Westminster neighbourhood, so I'm stuck at Internet 15 speeds with no ability to upgrade to any...

SportsGuy · 06-12-2019

Hi all, I live in the Vancouver area and have the Telus Internet 15 service at home. We've had Telus service for close to seven years, but in the last year, our Internet service has deteriorated significantly. We regularly have service outages runn...

SportsGuy · 03-30-2022

Thank you, this is super helpful! So I am paying for something I am not actually getting. Good to know. I'll contact Telus and advise them of same.

SportsGuy · 08-18-2020

Thanks for your reply. At least as of a few weeks ago, Telus is back doing home installs, as I had called to upgrade, and they said I could get to Internet 50. Appointment was booked and cancelled the day of when they said they couldn't upgrade me,...

SportsGuy · 06-14-2019

Does anyone else find it funny that the problem with accessing bunnycdn.com is an issue with the number of hops?

SportsGuy · 06-13-2019

Thanks - these are helpful suggestions. Am going to give them a call tomorrow and get another service ticket started.

TELUS Neighbourhood

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User Activity

Telus Fibre - Router & Boost Box Question

New Westminster BC - Stuck on Internet15!

Internet Problems - Need Advice On Testing and Approaches with Support

Re: Telus Fibre - Router & Boost Box Question

Re: New Westminster BC - Stuck on Internet15!

Re: bunnycdn.com not loading from telus but works everywhere else

Re: Internet Problems - Need Advice On Testing and Approaches with Support