I did ask the questions, NH, and, no, they didn't tell me about cutting the data in half. That's why I'm using the word "lied." And I did contact them a few months after the change, when I was able, and spoke very nicely, actually. The response then...
Hi DK. Yeah, the lying specifics are maybe hard to see in an analogy. In general, it was where the salesperson misinformed me about the service I was buying. Specifically (and explicitly) salesperson said the new plan would be 55 per month, would i...
Health-wise I'm pretty good, x-ray--thanks--and thanks for pointing out the logical blip in my complaint. In trying to be succinct, I left out the content of the conversation with the Telus rep. To stay with your hotel analogy, it went something lik...
Umm . . . reaching out? Really? Here's why not (for me): Three years ago, preparing to have extensive out-of-province reconstructive surgery as a result of an accident, I spent ages on the phone with a Telus rep to make sure I had an affordable mobi...
I cannot comment on Telus' door-to-door ethics but have been hit hard by their general dishonesty. Three years ago, preparing to have extensive out-of-province reconstructive surgery as a result of an accident, I spent a full hour on the phone with ...
