TELUS Neighbourhood

SunDog

I have a Wireless Home Phone ZTE device (don't know the exact model number). Ever since I've owned it (3+ years), the lights will be all green, making it looks like it's working fine, but every so often, calls do not get through to my physical phone....

SunDog

This applies to both Mobility and Home accounts.On the "past-bills" page, there is a link to download an entire year's worth of bills. But instead of getting 12 pdf's, I only got 10 (missing April and May) for Mobility and 10 (missing April and June)...

SunDog · 03-22-2024

I was watching YouTube on my phone last night over my home WiFi and at 11:36 I lost my Internet connection. I checked my TV and it was out too. So was my cell service. So was my wireless (i.e. cellular) home phone.I then discovered that it was not ju...

SunDog · 10-21-2020

Suppose I have a domain, xyz.com with various email addresses e.g. [email protected] that I use as aliases for [email protected]. Prior to being force--migrated to Gmail, I used to send emails through telus.net so that when the email was received it looked l...

SunDog · 03-25-2020

Has it been disabled or discontinued? I downloaded it a few months ago but never got it to work* so I forgot about it. Now I can't even find it in either app store. If it's not available, why is it still advertised (by Support / Home phone / Calling ...

SunDog

I had contacted support but all they did was instruct me how to reset it (as if I didn't know that already).I'm going to keep a log of trying make outgoing calls once per week, to start with, to hopefully get an idea of how stable it actually is.The ...

SunDog

So did I. They first tried offering $100 credit but it was easy to ask for a full credit and they did.It's just too bad I had to do any of that.

SunDog

I read my bills as far as how much I owe. I don't study it like it's the bar exam!

SunDog

How about you just GIVE THEM ALL BACK TO EVERYONE!!!!!

SunDog

I only found out about this from a Facebook "Rant and Rave" page and discovered that I've lost just over $300 in rewards.As time goes on, more and more customers are going to find our about this and, like me, be absolutely livid!Get ready to lose a c...

TELUS Neighbourhood

User Statistics

User Activity

Home Phone can look like its working but it's not

Download all available 2024 bills only downloads 12 months

Scheduled maintenance took out all Telus services in BC Interior

Tip: Gmail migration: How to send emails for a different domain (not telus.net)

Home Phone app no longer available on Google Play Store or Apple Store

Re: Home Phone can look like its working but it's

Re: Telus Reward Point Expiry

Re: Telus Reward Point Expiry

Re: Telus Rewards Points

Re: Telus Reward Point Expiry