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Optik-Kate
in Optik TV
in Optik TV
06-05-2023
02:31 PM
7 Kudos
06-05-2023
02:31 PM
7 Kudos
...ake/model, Apple TV model, Digital Box or PVR information
What’s the expected outcome vs. what is actually happening?
Is it happening on other devices that you own?
Is it h...
05-16-2023
01:39 AM
4 Kudos
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert sys...
10-25-2022
08:46 PM
...he TV may be on but the set box is off, or vice versa. The TV remote is not working and the only button on the Optik remote that's working is the power button. I've changed the batteries for both. W...
January
1 Kudo
...verything except the Smart part. It doesn't seem so smart(could be user interface). I recently added the Telus Optik TV box, and I can't get my Samsung remote to change channels on the Optik box. It works for t...
01-03-2021
01:09 AM
I just got a new Samsung 4K Smart TV for the den and am only using the internal TV Speakers ( no A/V receiver). I would like to use the Telus Remote. All the buttons seem to work OTHER THAN T...
02-05-2021
05:02 PM
We just bought a Samsung qn55q60t smart(smarter than me) TV and I cannot pair the remote to the tv.
a month ago
Connected new LG Smart TV to my Telus Android box. Set up went fine. Telus remote turns on tv and box. TV opens with LG dashboard and Telus remote will not control anything on this dashboard. I...
by
pointbob
in Internet & Home Phone
03-09-2023
07:33 PM
03-09-2023
07:33 PM
...olume is fine and very loud. I checked the volume controls but it seems its only messed up when watching Optik tv channels. I;'ve reset the optik tv box and no difference. Any h...
August
I have a Hisense Smart ( Goggle) Tv I have the Telus remote set to turn on the TV as well I can scroll down to input HDMI 1 problem I now need to use the TV remote to accept the HDMI input. Why d...
09-27-2022
05:16 PM
I recently purchased a LG smart TV and upgraded to Optik TV. Disney+ is preprogrammed on my smart TV, however, since the upgrade, I have not been able to watch Disney+ on my TV. The t...
05-22-2023
06:14 PM
I am trying to teach my IR blaster connected to my phone the telus remote. It learns the power and volume buttons but nothing else. Is there some trick to this or will the telus box only work with i...
04-24-2018
01:27 AM
I created a Optik Tv account so I could watch Optik tv on the go and use the smart remote. However my Optik tv account got deleted for no reason or without notice. At first, I thought my password w...