...ake/model, AppleTV model, Digital Box or PVR information
What’s the expected outcome vs. what is actually happening?
Is it happening on other devices that you own?
Is it h...
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert sys...
...he TV may be on but the set box is off, or vice versa. The TVremote is not working and the only button on the Optikremote that's working is the power button. I've changed the batteries for both. W...
I just got a new Samsung 4K SmartTV for the den and am only using the internal TV Speakers ( no A/V receiver). I would like to use the Telus Remote. All the buttons seem to work OTHER THAN T...
...olume is fine and very loud. I checked the volume controls but it seems its only messed up when watching Optiktv channels. I;'ve reset the optiktv box and no difference. Any h...
I recently purchased a LG smartTV and upgraded to OptikTV. Disney+ is preprogrammed on my smartTV, however, since the upgrade, I have not been able to watch Disney+ on my TV. The t...
...verything except the Smart part. It doesn't seem so smart(could be user interface). I recently added the Telus OptikTV box, and I can't get my Samsung remote to change channels on the Optik box. It works for t...
I am trying to teach my IR blaster connected to my phone the telus remote. It learns the power and volume buttons but nothing else. Is there some trick to this or will the telus box only work with i...
I created a OptikTv account so I could watch Optiktvon the go and use the smartremote. However my Optiktv account got deleted for no reason or without notice. At first, I thought my password w...
New subscriber of Crave through Telus, and a pretty basic question hopefully the answer is right in front of me On Telus channel 411, I can only find the Crave TVshows not the Crave movies....
...ontrols
Fix, Program, or Replace your OptikTVremote control.
Disney+ availability
PIKTV
Why am I getting an error code on my PikTV?
How do I reset the Pik...