Since there is no email address or other obvious method (other than waiting in a phone queue) to report graffiti on Telus boxes, I am going to try to do so here — and repeat other posters’ pleas for ...
On the telus (Neo keypad) system, how do I silence motion sensors when the system is not armed? my house sounds like a convenience store with the constant chimes every time anyone walks by a sensor. ...
So I have Smart Automation Plus which was included as part of a whole Telus bundle package. I was looking to add another 1, possibly 2 outdoor cameras until I saw the price; $285 each!!! Why so exp...
Smart Arming doesn't seem to be working properly - system doesn't disarm as scheduled. In Telus SmartHome app, from home menu, select "Security System", then select "Smart Arming". Turn on "Goodnight...
I have been receiving non-stop unsolicited offers from Telus ever since I joined. I called the number back because it is verified TELUS, and asked customer service to stop calling as they're literall...
Having been a previous customer of ADT I recently had the Telus home security system installed. When the ADT system was installed I was told that when the alarm was primed AWAY, I could only re...
The Telus Home Security system is very disappointing. The system is constantly missing significant movement near the house (family members or couriers returning/leaving) and not recording this. In or...
Why did no technician show up for home security appointment, then on phone for 26 min and still no answer on hold. This is the worst service I have ever had from anybody. Does Telus not care about th...
I've been trying to get a tech come over and look at our panel, FOR OVER A MONTH NOW! Technical support for home services doesn't pick up the phone, the AI one the website doesn't support any securit...