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122 results
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Door to door salesman

by Hannah25 in Security
a week ago
a week ago
There’s a Telus guy who goes around In our area in Lethbridge. He has an ID and wears a shirt with Telus logo on it. I’m interested with his offer but when I asked for a business card, he just gave h...

outside security camera

by Lostinspacetime in Security
a month ago
a month ago
I have the installed outside security camera .   It is on the 3000 per mos activity settings.   every day the camera denotes approx. 125 actions, yet there is nothing actually rec...

Canvassing/ door sales in East Vancouver

by concernedBCres in Security
a month ago
a month ago
Hi there, just wondering if you are conducting door to door canvasing sales in East Vancouver today? Someone came to my door with a Telus cap and an ipad and started asking questions about if I was ...

Smart home security cancellation

by Mark6438 in Security
‎12-14-2020 10:08 PM
‎12-14-2020 10:08 PM
I recently cancelled my security and expected to pay the cancellation fee but there was another charge they did not make me aware of. I was mislead into getting this in the first place since i didn't...

Home security

by Lindsay2 in Security
‎08-01-2020 03:29 PM
‎08-01-2020 03:29 PM
why does my home security say samsung malfunction

Previously installed motion sensor in condo.

by SMRTRTHNU in Security
‎02-27-2020 01:57 PM
‎02-27-2020 01:57 PM
There was is 1 motion sensor(I believe it is a motion sensor) in my apartment when my boyfriend bought his apartment. How do we know it is not enabled or has a possible hidden camera? I've had a feel...

TELUS smarthome signage

by imjd in Security
‎04-01-2020 08:32 PM
1 Kudo
‎04-01-2020 08:32 PM
1 Kudo
Hello, I have the home security at home by TELUS. It was recently installed. I never received any signage which says this home is protected by TELUS. It would be nice to have this in order to deter b...

[Home Security & Home Automation] No shows - AGAIN...

by mikeg31 in Security
‎11-02-2020 01:32 PM
‎11-02-2020 01:32 PM
I am on my 4th appointment/attempt (over 3 different install days) to get my home security system installed. I'm almost starting to wonder if this is a scam.    I have taken 3 unpaid days...

Home security

by MMP in Security
‎07-17-2019 03:08 PM
‎07-17-2019 03:08 PM
Anyone else having issues with intermittent poor video recordings on Telus Wi-Fi cameras

Wait times for service

by rickblickstead in Security
January
January
Why does it take being on hold with TELUS for  75 minutes to answer and simple tech support question? I am think of leaving this company. ADT was so much better before TELUS purchased them and c...
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.