Just now when I went to arm my system for the night, using Arm Stay, the panel started doing a 60 second count down. Usually it only does that countdown when Arm Away. I haven't changed anyt...
Would anyone in this forum be able to help me fixing the following issue: Since yesterday, switching my TELUS Home Security system to "ARM AWAY" consistently activates the countdown which would...
Recently I received an email telling me to set up TELUS Online Security, which I believe was added without my authorization. I submitted a support request to @ TELUSsupport but did not hear back...
Door locks but panel and app shows unlocked. It's been an ongoing problem since installation. Some days it works, but most of the time it doesn't. Battery is good.
Every day at 11:15 AM I get an email saying the system has not been alarmed. This is after I have had a technician out to give me a new Hall sensor. I am unclear as to how to undo this setting. I did...
Since having the Telus doorbell camera installed, the transformer for the doorbell buzzez continually. I have changed transformers to no avail. Changed bell and still buzzing. Ideas for fix.
Hi ... I've been experiencing an issue when my employees lock up for the evening. They arm the system on the panel for "Armed Away" and then lock the front door and leave. Exactly one minute after th...
I have a phone that I can access to my security camera but I tried to use other device to access my security camera, it says to login in on the website and link your other phone but I can’t find anyt...
I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security ca...