Went and turned on the tv this morning and the pictures came out looking green and purple colored. How do I fix that? I tried restarting the optik box and that did nothing.
There has been graffiti on the Telus boxes outside our complex for the past 4 years. We have tried contacting the Telus graffiti email (graffit@telus.net), the City of Surrey and the Crime Prevention...
Are we ever going to see new hardware? I’ve been an Optik TV customer since 2008 (with a brief interlude with Shaw) and it’s amazing to me how much further ahead technologically Shaw and Bell are wit...
How do I connect my Deco as a router without screwing up my Optic tv? I had the Deco up and running but had no tv. Had to go back to using the T3200 My technical skills are about a 6 so be patient an...
Ok so this might be a stupid question but we had 4K wireless installed and all the boxes look identical. Which one is my PVR? We moved some boxes as we installed a new tv and now we don’t have access...
I have a Toshiba flatscreen and when programming my 4k remote it controls the power on and off no problem.. It however won't control the volume.. My other non 4k remote with my other tv. No proble...
Hey guys! I am a huge fan of NHK, whenever i visit the US I always watch it. Its a cool slice of live from Japan. Is there a way we can get this channel on OPTIC TV? Is there some sort of channel req...
Does telus throttle netflix download speed? I signed up for netflix premium 4k. I have purefibre 75 for internet. on netflix the fast.com speed test shows streaming 50mbps. when watching a m...
Since Friday evening, I have lost 26+ channels from my Optik lineup, suddenly I am no longer subscribed. No notice, no email, no warning and yet my bill is still the same. The on-li...
Fox News promotes hate, is pro guns, pro white supremacy, anti-democracy, I shouldn't have to pay for that. I am not anti-free speech but I shouldn't have to pay for the propaganda that channel...