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653 results
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Turned on my Optik TV and the pictures are colored...

by tnako2000 in Optik TV
a week ago
a week ago
Went and turned on the tv this morning and the pictures came out looking green and purple colored. How do I fix that? I tried restarting the optik box and that did nothing.

Graffiti on Telus boxes - requested removal for th...

by Liberty in Optik TV
2 weeks ago
2 weeks ago
There has been graffiti on the Telus boxes outside our complex for the past 4 years. We have tried contacting the Telus graffiti email (graffit@telus.net), the City of Surrey and the Crime Prevention...

More of a rant - hardware

by giantbrownguy in Optik TV
3 weeks ago
3 weeks ago
Are we ever going to see new hardware? I’ve been an Optik TV customer since 2008 (with a brief interlude with Shaw) and it’s amazing to me how much further ahead technologically Shaw and Bell are wit...

T3200 modem and Deco AX300

by Dominic1607 in Optik TV
4 weeks ago
4 weeks ago
How do I connect my Deco as a router without screwing up my Optic tv? I had the Deco up and running but had no tv. Had to go back to using the T3200 My technical skills are about a 6 so be patient an...

Just had 4K Wireless installed… no access to PVR

by LilysHouse in Optik TV
September
September
Ok so this might be a stupid question but we had 4K wireless installed and all the boxes look identical. Which one is my PVR? We moved some boxes as we installed a new tv and now we don’t have access...

Remote issue..

by Toosmiley2359 in Optik TV
September
September
I have a Toshiba flatscreen and when programming my 4k remote it controls the power on and off no problem.. It however won't control the volume.. My other non 4k remote with my other tv. No proble...

NHK on Telus Optik TV

by kozmonaut in Optik TV
‎02-16-2015 01:30 AM
‎02-16-2015 01:30 AM
Hey guys! I am a huge fan of NHK, whenever i visit the US I always watch it. Its a cool slice of live from Japan. Is there a way we can get this channel on OPTIC TV? Is there some sort of channel req...

Netflix 4k download throttling?

by nivekr in Optik TV
‎09-19-2020 10:11 PM
‎09-19-2020 10:11 PM
Does telus throttle netflix download speed?   I signed up for netflix premium 4k. I have purefibre 75 for internet. on netflix the fast.com speed test shows streaming 50mbps. when watching a m...

Missing Channels

by pverdin in Optik TV
‎05-23-2021 01:06 PM
‎05-23-2021 01:06 PM
Since Friday evening, I have lost 26+ channels from my Optik lineup, suddenly I am no longer subscribed.   No notice, no email, no warning and yet my bill is still the same.   The on-li...

Fox News should be a stand alone channel.

by pperalta in Optik TV
December
2 Kudos
December
2 Kudos
Fox News promotes hate, is pro guns, pro white supremacy, anti-democracy, I shouldn't have to pay for that.  I am not anti-free speech but I shouldn't have to pay for the propaganda that channel...
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Copyright © 2022 Khoros, LLC
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.