TELUS Neighbourhood

EN
Help Sign In
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Search Options
  • Subscribe to RSS Feed for this Search
Advanced Hide Advanced
  • Posts
  • Users
  • Places
  • Products
Advanced Search Options
Search Modifiers:
You can apply modifiers to the terms you enter in the search field.
Use quotes to search for an "exact phrase".
Use the plus sign to search for +one +or +more +words.
Use the minus sign to -exclude -certain -words from your search.
Limits search results to topics that have no replies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
  • in accepted solutions Remove in accepted solutions filter
  • solved Remove solved filter
  • in Mobility Services Remove in Mobility Services filter
244 results
Sorted by:
Solution Date
  • Date
  • Views
  • Kudos
  • Replies
  • Best Match

recent plague of foreign scam callers

by Dalyha in Mobility Services
Monday
Monday
In the past, I have been receiving a couple of scam phone calls to my cell number per week, easy enough to deal with. However, starting last week I have been receiving multiple calls per day... today...

international text messages.

by giftwox in Mobility Services
a week ago
a week ago
i have UL international text messages. but can not send it. under usage summury. shows i send. but never received. both of my lines. too much problem with telus.

Roaming in Mexico doesn't work

by JuanNunez in Mobility Services
2 weeks ago
2 weeks ago
I'm on a roadtrip and my roaming worked fine in US and when I crossed the border to Mexico I received the "welcome to Mexico" message and the roaming worked good for about 1-2 hours, but then after t...

Loyalty and overseas

by mig65weer in Mobility Services
2 weeks ago
2 weeks ago
I have been with Telus since Clearnet approximately 1992. I had great service for a long time. I own 5 phones and plans for each. I spend $400/month and cost of the phones. So I have been with you gr...

Outbound Calls to Voicemail That I Didn't Make

by Icy in Mobility Services
3 weeks ago
3 weeks ago
Hello,   I have a Telus Mobility account and I have a mobile plan with Telus, the Nationwide Talk and Text 15 plan that I pay for each month.   I'm noticing on the transactions tab on t...

Email to text not working again

by robertb1 in Mobility Services
a month ago
a month ago
Email "texts" sent to msg.telus.com from a Shaw email server don't reach the phone (no error message). Testing with Gmail.com and another email provider in the same manner, no problem. It is theref...

Cannot port number from Koodo to Telus

by Ivke85 in Mobility Services
3 weeks ago
3 weeks ago
I’ve received a win-back deal to return to Telus from Koodo. They sent me a SIM card, but I’m unable to port my number because it starts with 306. I live in Alberta and want to keep my old number—thi...

How to Cancel Diseased Mothers Mobility Plan

by BrianR1 in Mobility Services
a month ago
a month ago
My mother recently passed and I need some help to cancel her mobility plan. Thanks, 

Formal Complaint: Unjust Data Charges on Inactive

by TwylaD in Mobility Services
a month ago
a month ago
To Whom It May Concern,   I’m writing to file a formal complaint about repeated and unjustified data charges to my TELUS account, which belongs to my young daughter. This phone is strictly for...
Trending tags:
  • Trending tags:
  • billing issue
  • scam

Can-US-Mex-Caribbean Plan

by Scuba2025 in Mobility Services
a month ago
1 Kudo
a month ago
1 Kudo
I want to know if I have this plan and I am traveling to St Maarteen am I covered under the Caribbean islands and do I have to enable roaming on my phone? This is the plan I have: 5G+ Premium Unlim...
  • « Previous
    • 1
    • 2
  • Next »
Copyright © 2025 Khoros, LLC
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.