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Rude response from telemarketing representative.

by Lkjinbb in Mobility Services
2 weeks ago
2 weeks ago
Received a call from 866-558-2273 (which has been confirmed to be a legit Telus number in other threads) trying to sell me a plan with a Samsung phone for $65/month. After politely explaining that I'...
Trending tags:
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  • Mobility
  • RUDE
  • sales

Anyone Else Getting Frequent Scam Calls From Outsi...

by jobrien in Mobility Services
a month ago
a month ago
I hate to ask this, but...I feel like Telus should be doing more on their end to block or screen callers. It could just be my number, but it's literally to the point where I want to scream in frustra...

$3 Data Block Charge for Voice Only Plan

by theinfamous07 in Mobility Services
January
January
I have a corporate voice only plan through work, yet I am now being charged $3 a month for a data block. My question is why am I being charged this on a voice only plan, and how do I get this charge ...

Doesn't Telus blacklist stolen phones?

by 4ndyu53r in Mobility Services
January
January
I Had my phone stolen from me and when I went and got a new SIM card and told them my phone had been stolen they never blacklisted the IMEI. I basically paid $1200 for some random persons new phone I...

Unlimited CAN-US 100 5G+ $95/mo Boxing week sp...

by JCatherineJones in Mobility Services
December
December
Does this plan include roaming in the US?    Or do the same $12/day charges still apply?    Very frustrating not being able to talk with a person unless you want to wait 3 days.

Online Order, New Device/Plan Setup

by jsdm83 in Mobility Services
December
December
Hi, my name is Justin, long time Telus Mobility user, I just signed up to the forums today to get some help with my recent order online. Back on November 25th, I ordered an iPhone 13 with a new plan ...

Using an eSim voucher

by GreenSieve in Mobility Services
December
December
Does the process for connecting to my cellular account using an eSim voucher on new iPhone 14 require a confirmation code from TELUS?

Request Mobility Service Improvements

by giantbrownguy in Mobility Services
March
March
Hi folks, Wondering if there is a place or method for requesting service improvements. I regularly ride the West Coast Express (Vancouver’s budget GO Train) into Vancouver, and there is a big dead...

"Unlimited data, talk and text in the US" As in no...

by GiraffesRunning in Mobility Services
November
November
Hello Telus Community,  Tried contacting customer service but looks like they're closed and their chat is glitching. I also tried looking for more in depth plan details but the UI on this sit...

Credit Card Fees

by cmarcj13 in Mobility Services
November
2 Kudos
November
2 Kudos
I’m shocked and amazed that Telus has chosen to penalize its customers for using their CCs to pay for services.  While CC fees are definitely high in Canada for businesses, any organization with...
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.