I woke up this morning to 6 emails from Telus saying there were changes to my account and services added. I have 4 devices on my account. Two phones and two iPads. I had stream+ on one phone. Somehow...
I have a Samsung Galaxy S21 Ultra 5G, yet I have never connected at 5G speeds. I'm currently on the Peace of Mind - Unlimited nationwide talk, text, and endless data (20GB High Speed) plan. Is 5G p...
I recently upgraded my 12yr old 3g mobile phone with a new 5g/4g Samsung A13. I also upgraded my wife's 3g phone as well to the Samsung A13. We swapped the SIMS from the old phone to the new phone, a...
good morning, I have a very frustrated concerns and question about two pay as you go payments on cells, that is every mouth I make payments with my bank card for payment on the two cells phone, now w...
Hello! If you send back a device for Bring-it-Back and whoever inspects it decides it's not perfect and is only going to credit you for partial value, what recourse do you have? Are you able...
I need support and since Telus doesn't offer 24/7 real people, I am reaching out here. I have my a second phone for a parent that I have turned data off (they only need to make and take phone calls ...
Is this legit? Telusmobility.me site to get refund? Text as below. I have **** the full link. TELUS Message: We are unable to refund $41.10 to your original payment method due to an overcharged on ...
I am looking to get a dual sim phone to have my work number and personal number on one device. I am a big fan of removable batteries and have identified this phone: Samsung Galaxy XCover Pro - ...
When looking at the MyTELUS order page for a phone I ordered, there is a weird glitch. I ordered this phone on the 29th of Oct, and when I look on the order page every so often, I've noticed the "Ord...
I have a Prepaid Sim card with Telus and I'm looking to upgrade my phone, but I want keep everything the same with Telus (as In I want to remain Prepaid with Telus). Is this as simple as buying a new...