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Optik-Kate
in Home Services
in Home Services
06-05-2023
02:31 PM
7 Kudos
06-05-2023
02:31 PM
7 Kudos
...ake/model, Apple TV model, Digital Box or PVR information
What’s the expected outcome vs. what is actually happening?
Is it happening on other devices that you own?
Is it h...
05-16-2023
01:39 AM
4 Kudos
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert sys...
10-25-2022
08:46 PM
...he TV may be on but the set box is off, or vice versa. The TV remote is not working and the only button on the Optik remote that's working is the power button. I've changed the batteries for both. W...
by
Timjohn7
in Home Services
01-31-2024
04:28 AM
1 Kudo
01-31-2024
04:28 AM
1 Kudo
...verything except the Smart part. It doesn't seem so smart(could be user interface). I recently added the Telus Optik TV box, and I can't get my Samsung remote to change channels on the Optik box. It works for t...
a month ago
...roblem with the box or the HDMI cable. They asked me to call Samsung. I called Samsung, they can now remote to my TV. They also checked everything and again, they cannot find any problem. HELP!!!
February
I just installed a Samsung smart Tv and when I turn the TV on using the Telus Optik remote all the apps show up at the bottom of the screen can I change that so as they don't show up when I first t...
November
Connected new LG Smart TV to my Telus Android box. Set up went fine. Telus remote turns on tv and box. TV opens with LG dashboard and Telus remote will not control anything on this dashboard. I...
by
pointbob
in Home Services
03-09-2023
07:33 PM
03-09-2023
07:33 PM
...olume is fine and very loud. I checked the volume controls but it seems its only messed up when watching Optik tv channels. I;'ve reset the optik tv box and no difference. Any h...
09-27-2022
05:16 PM
I recently purchased a LG smart TV and upgraded to Optik TV. Disney+ is preprogrammed on my smart TV, however, since the upgrade, I have not been able to watch Disney+ on my TV. The t...
August
I have a Hisense Smart ( Goggle) Tv I have the Telus remote set to turn on the TV as well I can scroll down to input HDMI 1 problem I now need to use the TV remote to accept the HDMI input. Why d...
by
Hatzicguy
in Home Services
05-22-2023
06:14 PM
05-22-2023
06:14 PM
I am trying to teach my IR blaster connected to my phone the telus remote. It learns the power and volume buttons but nothing else. Is there some trick to this or will the telus box only work with i...
August
Trying to watch Netflix through our Optik TV and although we are logged in to our Netflix account, the profile screen does not allow us to choose a profile. The remote is working just fine on all o...