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Gmail Migration - New Support Content

by psl TELUS Team Member in Internet & Home Phone
‎01-18-2021 02:50 PM
2 Kudos
‎01-18-2021 02:50 PM
2 Kudos
Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage s...

Google Maps - How to solve Organization Administra...

by cpantelis TELUS Team Member in Internet & Home Phone
‎05-04-2021 08:23 AM
4 Kudos
‎05-04-2021 08:23 AM
4 Kudos
...his issue is typically caused by an error known as “conflicting accounts” (otherwise known as the “Please contact your Organization Administrator” issue. It happens when the TELUS email was used as t...

Wanting to keep Telus email address after cancelin...

by DigDug in Internet & Home Phone
‎01-30-2023 04:10 PM
‎01-30-2023 04:10 PM
Can i keep my telus email after cancelling internet?  If so is there a cost? thanks

Keeping my telus.net email account

by Dalyha in My Home Account
3 weeks ago
3 weeks ago
...ossible to keep my telus.net email account if I cancel my Telus internet service?  

Keeping Telus Email Address

by talkingtoconnie in Internet & Home Phone
‎09-20-2023 12:59 PM
‎09-20-2023 12:59 PM
...osing her Telus email address. Is there a way to keep the address, but not have Telus internet? Thanks.

Keeping Telus email address after cancelling Inter

by Petraco in Internet & Home Phone
March
March
I have Telus Internet and cell phone service. I am keeping my cell phone service, but unfortunately the Telus Internet service in my area has degraded so badly that I can no longer keep it. There i...

Safeguarding Your TELUS Account: Essential Tips

by dru Community Manager in Neighbourhood
February
2 Kudos
February
2 Kudos
Your privacy and security are our top priorities at TELUS. We're dedicated to keeping your personal data safe, and keeping ahead of potential threats.   Sometimes, however, this safety is i...

Telus keep billing me even after I closed the acco...

by nolonger_Telus_Customer in Internet & Home Phone
‎06-28-2021 09:27 AM
‎06-28-2021 09:27 AM
I have close my telus account for since 2018 but I am still getting email saying I own Telus? I have called and Telus billing agent told me my account has been closed. In the last 3 month I have r...

Wanting to keep Telus email address after cancelin...

by Dw16 in My Home Account
‎01-26-2021 12:06 AM
‎01-26-2021 12:06 AM
Now that Telus is using google web mail for all Telus emails do you lose your Telus email address if you cancel your Telus service?

Emails Keep Coming In for Cancelled Services

by UrbanDweller in Internet & Home Phone
‎11-26-2023 02:46 PM
‎11-26-2023 02:46 PM
So… I tried out Telus internet back in September. Within a few days it was out for a couple of hours and had unreliable speeds so I cancelled and they assured me there were going to be no charges s...

Can I keep my Telus email address

by gxs256 in Internet & Home Phone
‎04-01-2022 02:31 PM
‎04-01-2022 02:31 PM
I’m moving to a location that doesn’t have Telus fibre so I have to change to Shaw for my internet service. Can I keep my old Telus email address if I still have telus mobility?
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Copyright © 2025 Khoros, LLC
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.