Hello there, I can't seem to be able to change my simcard. I am on my account and I clicked plan and devices. I don't see anywhere that I can change my simcard. These are the o...
...hone. I'm looking on the online options to change the SIMcard yourself. I see two options: I want to transfer my number to a new physical SIM or an eSIM QR code voucher I want t...
Upgrading or Changing Your Smartphone
If you've recently upgraded or changed your smartphone, there are a number of things to be sure to do. We've got some resources below to help you w...
I have a Telus account with three phones. I want to change the credit card billing for only one of the phones and leave the other two on the original credit card. Can I do this or do I have t...
...card and an e-sim activated for my second number. Naturally, my main number with my physical sim swapped into the new device flawlessly. Paid for that sim years ago and have swapped it through at l...
I want to use a different credit card to pay my Telus bills. I followed the information on how to do this on the website and reached a dead end. There is no way to reach a change page from t...
I just got off the phone with Telus representative, decided to move from my old phone plan from Telus to Koodo. I suppose to get a new SIMcard on Monday and then I will switch the same and c...