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How to help the old lady next door with her Telus ...

by mark13bc in Home Services
‎03-27-2023 04:17 PM
1 Kudo
‎03-27-2023 04:17 PM
1 Kudo
...as the usual problem of no Google maps, docs, etc.  So when she gets emails that contain links to those things she cannot access them.  I have set up a new Google and Gmail account for her a...

Recent Private Message Spam Incidents

by dru Community Manager in Blog
‎04-20-2021 06:33 PM
1 Kudo
‎04-20-2021 06:33 PM
1 Kudo
We hate spam and as Admin and Moderators, we take all incidents very seriously. We work diligently to combat spammers but as we all have come to know: spammers never quit (nor will we). Recently,...

Signal Strength

by ohhenry5150 in Mobility Products and Services
‎11-30-2023 04:02 PM
‎11-30-2023 04:02 PM
 recently moved to a new neighborhood with an extremely weak signal. I have to use my wifi to make calls that don't drop.    Is there anything I can buy to improve the cell service I...

Availability of service in my area (v9j1r1)

by ShaneE in Home Services
‎12-16-2019 09:16 AM
‎12-16-2019 09:16 AM
I would like to know how I would contact someone in the planning department at Telus that could give me an honest answer as to when I could expect ANY form of service in my area. We have been told sp...

Live and currently in winnipeg but cellular data s...

by Amdusias53 in Mobility Products and Services
‎07-01-2022 03:39 PM
‎07-01-2022 03:39 PM
My signal shows i an in ontario but i am in Winnipeg. This causes me problems and i need it to be fixed. Thanks

Changing plan question.

by Lukasz66 in My Account: Home and Mobility
‎06-30-2020 06:24 PM
‎06-30-2020 06:24 PM
Hey so I am looking to change my plan to this one  It says it comes with 0 Gb of data but i was wondering if I can add a add-on to it?   Thanks.

Trouble Getting Fibre In Attached Townhome

by glenngkelly in Home Services
November
November
...nly thing that makes it a townhome is our unit and garage is attached to the others beside us.  After doing a little research and mapping everything out on google maps, I have discovered all o...

5G Tower

by Brendon4 in Home Services
‎12-06-2020 01:31 PM
‎12-06-2020 01:31 PM
We are/were supposed to be getting a 5G tower placed on our property as we live in a dead zone. We want this tower so we can get Telus internet and Telus tv with the added bonus of using our cellphon...

Spring Clean Your Phone For A Better Digital Life

by DanR Community Manager in Blog
‎03-25-2021 12:58 PM
1 Kudo
‎03-25-2021 12:58 PM
1 Kudo
...essages, and maps. There was a time when music was downloaded and saved on phones. Now with Wi-Fi being available almost everywhere and apps that stream music, the need to save music has declined. T...
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Copyright © 2025 Khoros, LLC
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.