I keep receiving notice of having my mobility service being discontinued for non-payment, despite having a pre-authorized credit card set up, and having all my accounts paid in full. Why????&nb...
Hi. I have been receiving emails and texts stating that the bill associated with my account is overdue. When I go into my account there is no indication of previous missed bills or any overdue p...
So, I got a text that said I had overdue mobility bills to pay. I check my app and nothing is there but it says I have 300$ worth of mobility bills to pay. The only thing I've paid on the a...
...djust a discrepancy in the bill -not a big deal, obviously an error in pricing the device with about $5/month-I have lived the most disrespect I could have from a customer rep- so called -escalations t...
I received my monthly bill this morning as usual, but it says I owe nothing on it. I'm confused and wondering if anyone else has ever experienced this before? It tells me my amount due f...
My billing cycle ends today it’s my first bill and I’m kinda confused, it says my total is zero but it clearly shows my phone plan price and everything there, I payed it just to safe and early a...
...ot another bill with another connection fees and an additional charge. Worst decision ever to switch to telus. No customer support, no chat support. All customer service option are worst ever for any c...
Hi I was wondering. I paid my bill already for this month. If I changed my plan in the middle of my bill cycle will I still need to pay partially for this month and next month even though I already p...
Hello, On August 2021, I made a request to shut down temporarly my Telus services for my mobile device. However, I recently received a message that I haven't paid a Telus bill and obviously do n...