Since I installed my new phone I'm having troubles with the notifications. I DO get 'Action by Any User' push notifications. I really want the 'Unexpected Activity' notifications back. - Every...
Hi! I want to cancel my Living Well but I have a problem. It's listed under security and when I try to access, the message says I need to link so I go to the URL but I'm told I'm already linked. Pin...
Hi, I woke up this morning and disarmed my security but all of a sudden there's a 'mute' icon that says 'Silent arming' floating on top of the green disarmed icon. I've never seen this before.
Father tested a fall scenario as part of my effort to convince him to wear the Living Well wrist button. Dad - pushed button on wrist. The companion box said "calling for help" red light ...
Having been a previous customer of ADT I recently had the Telus home security system installed. When the ADT system was installed I was told that when the alarm was primed AWAY, I could only re...
I am tired of hearing the announcements every time I enter or leave the garage thru one of the person doors. How do I turn off sounds such as door opening and closing?
I upgraded my Telus Security in October last year. Part of that upgrade included a video doorbell. When it was installed, the technician said that he couldn't get the video to show up on ...
Hello! How do I move a device from partition 1 to partition 2? My house is partition 1 and my detached garage is partition 2. My garage motion sensor is assigned to partition 2 but the garage side do...
In the Armed Stay mode, is there an entry delay (i.e. open door) or does it immediately trigger the alarm? If there is an entry delay, then I time to get to the panel and enter my code.