We have 2 PVR units and both are currently showing the error message "Your PVR is offline. To record this or future programs, please ensure your PVR is powered on" when attempting to set a recording....
I have had Telus Optik TV for 5+ years. Every season i have been able to watch Canucks games on Sportsnet Pacific with no issues. I updated my digital boxes this summer, and ever since I ...
I cannot get telus remote to turn on or turn off tv. Also no volume control. The guide is too big and cannot see the whole guide on screen. I have tried all telus suggestions and no luck. It seems th...
Hello. I have all of the following requirements for 4K TV but can only get 4K on one of my TV's. It is the TV connected to the main PVR box that can only watch 4K channels. The notes from...
Hi I am a Telus subscriber since the upgrade from OptikTV to TelusTV+, I tried to "Cast/Screen share" from my tablet to my Smart TV and I get the Error message "Required Output Protections Are Not Ac...
Hello, Is the VIP5662W WiFi capable? I think it is, but I have it currently connected via ethernet but want to move it where there is no ethernet outlet. How do I connect it to my Arcadyan to the T...
ok we added the cowboy channel (971) to our package because there was programming we happen to enjoy. well its national finals rodeo time we can get all of the content EXCEPT for the actual rodeo eve...
Why can't I get some shows on Crave on my TV through the Optik box but I can get them on my PC? In particular, episode 2 of Canada's Drag Race, Canada vs the World? I also tried through my Firestick...
The Telus website for the new Telus TV+ service shows that recordings can be viewed on a browser on a computer: "If you have the Recordings bundle included as part of your Optik TV combo, yo...
I have crave on demand through Telus and the episode isn’t available? The first 2 episodes didn’t have a delay like this, any word on when it will be available?