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900 results
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lost messages

by LindaStJean in My Mobility Account
‎11-19-2014 10:21 AM
‎11-19-2014 10:21 AM
I've lost all my text messages.  How can I retrieve them.

I have a Blackberry z10

by chipmunkhaven1 in My Mobility Account
‎10-12-2014 12:17 PM
‎10-12-2014 12:17 PM
How do I change the number of rings on my phone before it goes to Voicemail. I need to cut it down to 4 0r 5 rings.Please. The 61 number doesn't work for me.    Thanks

Unlimited Talk Plus Messaging 55 Problem

by Thekgb in My Mobility Account
‎10-05-2014 03:52 AM
‎10-05-2014 03:52 AM
I'm on the Unlimited Talk Plus Messaging 55 plan and want to add a data plan to it, but it won't let me, no matter which plan I try to add. Any ideas? Thanks!

Upgrading Phones Online

by Candi in My Mobility Account
‎09-12-2014 06:59 PM
‎09-12-2014 06:59 PM
I was wondering if I was able to keep my same number when upgrading online. I see the option to choose which number on the account I would like to upgrade but I believe that it is more for billing. S...

change voice mail passcode

by nigeltwatson in My Mobility Account
‎08-31-2014 12:57 PM
‎08-31-2014 12:57 PM

Billing and Credit cards

by MegaGram in My Mobility Account
‎07-28-2014 10:14 PM
‎07-28-2014 10:14 PM
I believe that I have a joint account with my mother being the owner, and I was wondering if it is possible to either transfer my account to me being the sole owner or put two different credit cards ...

Ebills not available until hours after the notific...

by BillTelusCust in My Mobility Account
‎07-22-2014 11:50 AM
‎07-22-2014 11:50 AM
Like many people, I received an email that stated "Your Telus Mobility Ebill for July is now available online. It showed the amount and a link to click. I clicked on it and the information on the web...

Prepaid number carry over to Rogers?

by Jefcolpan in My Mobility Account
‎05-21-2014 08:11 PM
‎05-21-2014 08:11 PM
The whole family is on pay as you go with telus. My wife has been given a new phone & number with Rogers from work. Can she change the Rogers number to her current telus pay & talk number? Sh...

Goodbye Telus

by Atange in My Mobility Account
‎05-08-2014 11:13 PM
‎05-08-2014 11:13 PM
Telus let me cancel my 2nd line tonight. I attempted to cancel last month and was offered a good rate plan to stay, plus a reduction on the buyout if I wanted to HUP instead of cancel (I do not have ...

Staggering overcharges to prepaid account which ha...

by ih8options in My Mobility Account
‎04-07-2014 05:21 AM
‎04-07-2014 05:21 AM
I've got 800+ dollars in data charges in 30 days while all data add ons active on my prepaid account. This is OUTRAGEOUS regardless, but considering that I didn't even have a working phone for a good...
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.