My wife and I are Telus Mobility subscribers. I kept my phone after my Bring it Back deadline. My wife's phone is still on contract with Telus. I would like to switch to Koodo because I now own my ph...
Originally posted this in the wrong subforum 🙂 Hello, I received a text message on October 28 at 7PM Eastern time from 4717 stating: TELUS (Free SMS): 3 quick questions about your recent e...
Hi there,
I tried to call customer support, but it was too busy, so let me post it here.
Last year, I tried to switch from Rogers to Telus Mobility, but didn't successfully acti...
I just got a text from a 4 digit number (7626) and the message is as follows: "TELUS: Welcome to USA! You have Easy Roam with a daily charge of $14. You'll only be charged on days you access your ...
...n the phone so long. Can't imagine a $1,600 phone with plan would be that little ever - too good to be true so we told them to call back on my spouse's line and provided an email address. Not ideal s...
So I bought a prepaid telus phone a while ago and I havent topped up for a few months. My account was obviously closed as it was over the 90 day period but now I cant seem to figure out how to react...
How does one go about speaking to anyone at Telus? I have billing errors which I have been seeking to redress since October 2022. The only apparent means of reaching any customer service rep is by ...
Please help me understand the charges as they are unclear and it leaves me confused. On March 27th I paid $56 from my credit card over the phone to Telus when I switched over to prepaid. At the sa...