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Data Use

by Sherry_from_NS in Mobility Devices
November
November
I need support and since Telus doesn't offer 24/7 real people, I am reaching out here. I have my a second phone for a parent that I have turned data off (they only need to make and take phone calls ...

Telus.me authentic?

by Fragger in Mobility Devices
November
November
Is this legit? Telusmobility.me site to get refund? Text as below. I have **** the full link. TELUS Message: We are unable to refund $41.10 to your original payment method due to an overcharged on ...

Dual sim on XCover pro

by Hawkeye_009 in Mobility Devices
November
November
I am looking to get a dual sim phone to have my work number and personal number on one device. I am a big fan of removable batteries and have identified this phone: Samsung Galaxy XCover Pro - ...

MyTelus order page quirk

by jrspazzlian in Mobility Devices
November
November
When looking at the MyTELUS order page for a phone I ordered, there is a weird glitch. I ordered this phone on the 29th of Oct, and when I look on the order page every so often, I've noticed the "Ord...

Moving Prepaid Sim Card to Unlocked Phone?

by pt2112 in Mobility Devices
September
September
I have a Prepaid Sim card with Telus and I'm looking to upgrade my phone, but I want keep everything the same with Telus (as In I want to remain Prepaid with Telus). Is this as simple as buying a new...

Am I able to get a phone without a plan if I'm pay...

by LucasG in Mobility Devices
September
September
I was looking into getting a pre-owned phone and paying for it monthly, even though I already have a phone and a Telus plan (Talk, text, and data 55). But, I didnt see any options for NOT getting a p...

loyalty

by md2sen in Mobility Devices
August
August
where do you find a contact information on loyalty program to out what they are willing to offer a 25year+ customer

Galaxy Watch 5

by x345m in Mobility Devices
August
August
Is the New Galaxy Watch 5 LTE (esim only) will be supported by Telus? No physical SIM card on this watch. Thanks!
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Managing Multiple accounts

by jenniferahn in Mobility Devices
July
July
Hi,  I have multiple pre-paid mobile accounts and wanted to give each account a unique name for better management. How can I do that?  Thanks, 

Let everyone know that telus cannot connect me to ...

by Amdusias53 in Mobility Devices
July
July
Telus cannot change where i am connected and tried to sell me their security suite so i can use their vpn. No thanks i am going with PIA. Don’t need anymore dealing with technical issues due to inade...
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.