Turned off my Cell service and Data Roaming while in Mexico - Used WiFi only - Did not make any outbound calls on WiFi- Still was charged Roaming Fees when my phone rang - and there was n...
I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned a...
I am currently on an EPP plan with 2 other family members on it as well. We have a boat load of shareable data that we barely use. Can I bring my other son from Koodo's crappy data plan with BYOD tha...
I have lost new iphone 15 pro which i purchased 3 months ago. I reported this to telus and meanwhile got a replacement sim on same number. The insurance providor asurion did not consider my claim req...
i need help i have telus sim card but its not getting any signal i am from karachi pakistan i am sending you sim pic please help me with my problem
My contact number is <Personal Info removed by...
I have a Canada / USA Plan with Mobile Hotspot. I just would like to confirm the Mobile Hotspot can be used (up to my data limit) while traveling in the USA without any "catches". I would like to ...
I just upgraded to an iPhone 15 (coming from an iPhone 13) and my phone that I ordered through Telus was mailed to me along with a new SIM card . The SIM card has a big '5G' logo on the front of the ...
We bought 4 new phones in October when the new apple models came out. We pondered between Apple warranty and the Telus warranty supplied by third party Asurion. We were told ( and it's r...
I recently signed up a few Telus Business lines for unlimited roaming in Canada/US/Mexico, but arriving in Mexico, I have no cellular service at all!! Doesn’t work for other lines under the same acco...