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241 results
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Webstore @telus and UPS failure

by gguerrero in Mobility Devices
December
December
I ordered a ZFold6 512GB because my old phone S22 Ultra was always disconnecting from the Telus network (I tried a SIM and eSim and nothing we working).  So I ordered my phone on the webstore.&n...
Trending tags:
  • Trending tags:
  • frustrated
  • wanttocancel

iphone

by TelusUser321 in Mobility Devices
December
1 Kudo
December
1 Kudo
Telus

Why Telus Needs to Rethink Its Policies

by Grendizer in Mobility Devices
December
1 Kudo
December
1 Kudo
I purchased a brand new iPhone 16 Pro Max and signed a two year contract. Before handing me the sealed box, the sales associate informed me that it was store policy to open the box and check if the p...

Porting to Public Mobile. Do we have to wait for a...

by fixin1 in Mobility Devices
November
November
Good evening TELUS Neighborhood. I have a phone that we have a shipping waybill and have shipped it out to Telus via Purlator shipping and is still in transit, (As due to the Canada Post Strike). We ...
Trending tags:
  • Trending tags:
  • bring it back

Device Trade In

by cmjrosal in Mobility Devices
November
1 Kudo
November
1 Kudo
I did an online device trade in with Telus back in October. Its still showing in transit after 5 weeks, tried calling Canada Post with no luck. Called Telus multiple times and no one is able to help....

E-Sim while traveling

by BtheBOSS in Mobility Devices
‎05-08-2024 08:14 PM
‎05-08-2024 08:14 PM
I own a Samsung S22 Ultra which I got from TELUS Canada on a 2 year plan. Am I able to use an Esim app while I am traveling outside of the country? The provider is Airalo, and they made mention tha...

fake TELUS reps offering FREE 15 Pro-Max IPhone's ...

by CalgaryRealtor in Mobility Devices
‎05-04-2024 11:14 AM
1 Kudo
‎05-04-2024 11:14 AM
1 Kudo
I was called 2 times this week (May 2024) from 403-245-2815 & 403-290-6806. She was trying to get me to give them my : name/address/email/DOB & TELUS pin # in exchange for a new FREE 15 Pro-M...

Changed my phone number, still sends text as my ol...

by craigler in Mobility Devices
‎03-12-2024 01:23 PM
‎03-12-2024 01:23 PM
I changed my phone number on March 10, and it's still sending txt as my old phone number. When someone sends me a txt on my new number, I do receive them. When I call someone, it shows my new number...

Belle River Ontario NEW TOWER INSTALLATION

by Wesclark1234 in Mobility Devices
‎02-11-2024 11:29 AM
1 Kudo
‎02-11-2024 11:29 AM
1 Kudo
I live in Belle River Ontario  ( Lakeshore Region near Puce)   We have the worst cell phone signal strength and a massive dead zone where not only does your DATA not work, but your Pho...

is email to sms supported?

by mariomarchal in Mobility Devices
‎01-25-2024 03:15 PM
1 Kudo
‎01-25-2024 03:15 PM
1 Kudo
Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com   Thanks  
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.