Since my system was installed, I've been getting the following error message via email. Does anyone know how to fix this? I've tried chat and that didn't work. I waited for 45 on a ...
Has anyone cancelled the smart home security service AFTER the contract expires? Wondering if anyone has experience with cameras they purchased, were you able to connect to a new service? Did you h...
I just had Telus Home Security installed. The tech told me that there is a way to set the system to disarm when I unlock the smart door lock. I can't seem to find this in the settings? Is it actually...
Since having the Telus doorbell camera installed, the transformer for the doorbell buzzez continually. I have changed transformers to no avail. Changed bell and still buzzing. Ideas for fix.
Hi there, Did you have someone canvasing the NE Calgary area today? We had someone come to our door wearing a Telus vest claiming to be a Telus employee and informing us of a "deal." H...
I am attaching a list of calls made yesterday from 7;00 am to 10:00 am all from a so called Olive from Amazon. They all purport that someone has posted a purchase to my account and if I wish to cance...
Hi Everyone, "Telus" has called me multiple times with a promotion for a Cell plan and new cell phone. I signed up thinking it was legit, but now not sure. They asked fo...
I just finished installing my Telus security system. We were promised ,or at least our Telus rep was told by Telus support that, freeze detection was part of our Control package. Today i was told by ...
Hello All I am new to Telus and have been unable to locate Results Satisfaction guidelines. The link is not working. I have contacted support. In the meanwhile, can someone email the guidelines to me...
I received a text msg supposedly from Telus saying our latest check resulted that you;ve been overcharged on past telus bills. to obtain a reimbursment, please reply Refund It then takes m...