This week my security system started beeping because of a low battery. After over an hour of waiting for a person at Telus to answer I was told Telus does NOT service my system because it is an ADT s...
Telus door lock with deadbolt and keypad - getting an error message that could not lock or unlock due to mechanical issue. Deadbolt locks but it doesn't think it's locked so it keeps beeping as if i...
Yesterday a guy in a yellow Telus vest with a Telus ID came to the door selling ADT home security. He asked a bunch of questions about our current home security. I’m in Ontario and am just looking fo...
Hello, I am new to the LivingWell Companion home service. I just ordered this service for my father with fall detection pendant. Can I order an additional pendant for my mother in the sa...
I just had someone at my door offering some kind of promotion. It seemed sort of scammy to me, and I just wanted to make sure there is an actual promotion going on.
Bell is my landline provider and has just changed the copper analogue line to Fibre to the home connection. The Modem is linked to my Demarcation terminal so the copper service line within the househ...
Last Friday Teleus installed a new alarm system. The installation seemed fine and everything was working well. We went out to dinner and when we returned the alarm panel was black. We had not receive...
Hi, My father has been receiving calls from someone claiming to be from Telus saying that he owes money for a home security system. They have left him a voice mail without stating what his n...