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Debbie129AB
in My Mobility Account
09-30-2020
01:52 PM
09-30-2020
01:52 PM
New user. How do you stop or block international spam calls that happen all times of the night and on my cell? Each call rings once and sometimes leave a blank message. My 'recents' are...
08-26-2020
06:07 PM
Why does the Telus app keep telling me I have an overdue payment of 0.00 owning or my service will be suspended? My bill was paid the day I received it by visa using the app and there is no balance. ...
08-25-2020
09:43 PM
Hi there, I'm currently on the market for a so-calles "family" plan where 2 lines would be combined. Current usage would be: 5GB-ish data, used by one line only, unlimited text and minutes, ...
07-10-2020
02:51 PM
So I’ve been using a prepaid plan for about two years now and recently stopped filling my balance up. I tried to login and top up my account today but apparently my number has been closed/canceled be...
04-11-2020
07:18 AM
I've been trying to cancel/pause my plan for months now as I'm overseas. I've called several times and sat on hold for 2+ hrs. The Live Chat is down (assuming due to COVID impacts), however there is ...
06-21-2020
10:07 PM
My account was compromised. At 11pm, June 16 to 5:00am, June 17, my account had 10KB used. I'm old, lol, and was in bed during this time. Telus is saying they can't see what is being used...
by
mikearchsketch
in My Mobility Account
04-20-2020
05:57 PM
04-20-2020
05:57 PM
Im about to get a new s20 online . i proceed to the checkout and it is asking fora credit card. i dont have a credit card but want to know if i can use a JOKER GREEN CANADIAN prepaid card. and ...
03-11-2020
11:13 PM
...aying I have a $75.50 “mobile refund” and to enter my banking details. I’m not expecting a refund so it just seems too good to be true. Help?
02-17-2020
02:13 AM
I understand that sales tax is paid upfront at sign up on the financed amount of the device, ie device cost minus Bring it Back cost. I'm wondering if there's also sales tax on the monthly Telus Easy...
01-07-2020
08:30 AM
I paid my account off after it was sent to collections and less than a month of canceling my account. Now its showing on my credit bureau saying it is not paid. Who do I talk to?
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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