TELUS Neighbourhood

EN
Help Sign In
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Search Options
  • Subscribe to RSS Feed for this Search
Advanced Hide Advanced
  • Posts
  • Users
  • Places
  • Products
Advanced Search Options
Search Modifiers:
You can apply modifiers to the terms you enter in the search field.
Use quotes to search for an "exact phrase".
Use the plus sign to search for +one +or +more +words.
Use the minus sign to -exclude -certain -words from your search.
Limits search results to topics that have no replies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
  • in accepted solutions Remove in accepted solutions filter
  • solved Remove solved filter
  • in My Account: Home and Mobility Remove in My Account: Home and Mobility filter
290 results
Sorted by:
Solution Date
  • Date
  • Views
  • Kudos
  • Replies
  • Best Match

Billing Issues and Payment Cycle Adjustment

by nerolink in My Account: Home and Mobility
March
March
Dear Telus Customer Service,   I’m writing to address some ongoing issues with my account that need immediate attention. I paid the outstanding bill in full yesterday, yet I’m still seeing it ...

Suspicious Sales Calls from Alleged Telus Represen...

by Calgary-Senior in My Account: Home and Mobility
January
January
Be aware of a possible fraud or misrepresentation being conducted by some individuals claiming to be Telus employees. They may be contractors, or special promotion reps, or simply employees who are d...

Accessing old bills from closed account

by Zefear in My Account: Home and Mobility
November
November
Hi guys, i need to access bills from my Internet account active between 2019 and 2022. Does Telus still have record of them? If do, where can I access them?

Disney+ Subscription has stopped working

by DeanoYVR in My Account: Home and Mobility
February
February
My Disney+ Subscription included in my EPP Stream+ Premium subscription has stopped working.   Disney+ says they have no active subscriptions under my user and that TELUS cancelled m...

Error on My Telus App

by stevendrowe in My Account: Home and Mobility
February
February
I tried to report this issue with Telus without success, just wondering if anybody else is experiencing it? In the My Telus app, under Mobility, the "paid" amount is incorrect. My bill is correct. ...

telus trying to rip-off a senior citizen

by nothappyatall in My Account: Home and Mobility
January
January
My aunt cancelled telus because they refused to fix her copper line. She had over $100 credit. The guy that came here was very rude and refused to look at the line as it had horrible static and it ...

Telus Rewards

by Chrissy250 in My Account: Home and Mobility
February
1 Kudo
February
1 Kudo
So what happened to the choice of a Amazon e-gift card to use your points to purchase?? Anyway you can have this option come back? Honestly that was the only thing I used them for because then I coul...

Amazon gift card

by cheavlierj in My Account: Home and Mobility
October
October
Under my rewards it shows amazon gift cards are no longer available. Are they coming back or some other way to do it? Telus mastercard says on for telus accessories etc

Scam Check?

by TS9350 in My Account: Home and Mobility
September
September
I am wanting to check if this is legit or a scam I received a call from +1 778-605-9224 They left a callback number of 778-819-6214 if we get disconnected I spoke to Lisa Joseph Employee ID EQ59425...

Where is my Telus 2025 Calendar?

by YegOliverMan in My Account: Home and Mobility
January
January
I ordered the calendar in early November, it still has not arrived.  I realize we had a postal strike, but that ended several weeks ago.  Status update please.
  • « Previous
    • 1
    • 2
    • 3
  • Next »
Copyright © 2025 Khoros, LLC
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.