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July
I am hoping to recover SMS content from October 2019 through December 2020
June
Hello, I am a new Telus customer and on Monday last week, I just ordered a Samsung Galaxy S21 Plus 5G Violet phone. They charged me the activation fee already and they have not sent out my phone yet....
June
I have limited cell coverage at my house. I purchased a SureCall Signal Booster (https://www.surecall.com/CA/signal-booster/home-office/FLARE-3/) and did a quick test to make sure that it is wo...
I have a problem with my old phone number being 2FA linked to many of my accounts like MyCRA and iCloud I had the number with Fido, switched to Koodo and ported it then. A few months ago I changed...
Hi, there. As the title says, I'm transferring my phone to Telus. Rogers sent me a text as to whether I wanted to change, which I replied yes. Have waited 2.5 hours and then turned my phone off and o...
May
I'm a newcomer in Canada and ordered a phone online with the data plan. I was asked to bring 2 valid IDs at the store. What are the possible scenarios will happen?
07-23-2020
09:11 AM
just an FYI to those of you paying monthly for telus device care. Expect to pay a hefty deductible if you want a replacement phone. I've got replacement phones in the past with no issues. My galaxy s...
April
Hello, I'm new to the forums. I live in an area with zero cell phone service. I noticed that in 2014 Telus were denied permission to build a tower nearby. https://www.bcloc...
April
Calls from unknown numbers not ringing on my phone
April
Hi there! I've been having this issue lately where I can't receive or send texts to or from my partner unless I'm on a wifi or data connection. I know it is not a problem with all my contacts, as I r...
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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