Why does telus insist on sending me advertising for services/deals that I already have? you'd think by now they'd have an algorithm to only send to non subscribers... especially if those subscribed c...
I have access to two different Epp through different employers. I found an offer for new account on one Epp with several discounts, making it cheaper than existing account on other Epp. Can I get the...
Consider this a vent, I have run out of ideas, call tree options, and patience to resolve a very simple issue. I got a pre paid mobility account for my son under my name. Time came for an on...
What happens when your contract is up and you want to keep your phone and you can’t afford to pay the bring it back amount all at once ? Can you just keep paying the phone bill that you regularly pay...
Hi, I recently ran out of minutes for my phone plan, so topped it up. When I call #123 to check my balance it says I have $25. However, when I try making a phone call, it still says "your fu...
(1H1 the client you are trying to reach is not available at this moment please try again later.) I called someone and instead of their voicemail I hear this message above. Could you please expl...
Recently upgraded phone and decided to go with the unlimited 50 5g+ plan, however on the mytelus app why is it saying I will only be able to use 33.33gb of high speed data before it is throttled? The...
Hi Telus, I have ported to Telus last Saturday, however my service is not activated due to some credit check issue. I have sent all the documents to @fraudfax@telus.com on same day however...