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338 results
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Naturescape channel 26 not working

by rainforester in Optik TV
a month ago
a month ago
For the last 2 weeks channel 26 Naturescape has been working only sporadically. The preview in the guide looks fine, but once you select the channel, the screen is either black or fully pixelated. I ...

Change default screen on startup Telus TV-21T

by DL12 in Optik TV
a month ago
a month ago
According to support, the Optik TV Home Screen can be disabled at startup. The same instructions don't work for the newer Telus TV-21T box. Any suggestions?   The goal is to just have live TV ...

Theme Pack price

by Froozle in Optik TV
April
April
Why are theme packs listed at $9.00 per month, but when you try to add them, it changes the price to $12.00?

Slimline 2 vs Hisense tv

by Goldorak in Optik TV
April
April
I intend to buy a Hisense 55u68h television but will the Slimline 2 remote control be compatible with this television for at least the Power, volume up and volume down? is there any codes making this...

Telus TV Plus App not working on Samsung S22 Ultra

by papayankee in Optik TV
January
January
I recently upgraded my phone from Samsung Not 9 to Samsung S22 Ultra. When I try to watch any channel on the S22 (running on Android 13), I constantly get the following error message:   "Error...

I only want channels I subscribe to in my guide

by Rural_dog in Optik TV
January
January
I went to the settings where I select and deselect my channels, but then I go to my guide, and they're ALL still there.. I don't want to see shows I can't watch on my guide. I also want to delete...

Programing an Optik TV Remote Slimline 2

by shegide in Optik TV
January
January
There's a lot more to this story but for now I'd like to know how to program the Optik TV remote when you can't increase the volume of the STB because the only thing the remote can do is turn the STB...

TelusWire

by Cking88 in Optik TV
December
December
I’m just curious if anyone has had this issue arise with Telus. I’ll preface by saying I’ve been a long-standing Telus customer and my accounts are all in order. In fact, Telus owed me money in 2018 ...

amazon firestick and optik app

by telcoman in Optik TV
January
January
There appears to be no way to install the Optik TV app on a firestick. i have tried every trick I can think of. With a lot of people including myself signing up for Starlink for our RV's this is a pa...

Optik TV PVR doesn’t record unless restarted

by Alexbc in Optik TV
December
December
Our optic TV PVR has been intermittently STOPPING recordings unless you restart the entire device, which then fixes the problem temporarily for a day or two and then the same problem comes back again...
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.