Hi, I have submitted a Price Match request with Telus on 31 December 2024 and received a text same day saying your equipment price match request has been received and will be processed within 15 busi...
I have a phone to return to Telus through the bring it back program. Now that Canada post is on strike do I just ship it via a courier service and pay out of pocket or?
Hello, we are going to New Zealand and want to get an E sim card once there. We have an Iphone 15. Is this phone "unlocked" and so can accept a temporary sim? Many thanks.
Hello to all. I just updated my Telus app this morning on my iPhone 8 running IOS 16.7.10. The app was working perfectly, but now the updated version crashs each time I try and open it. I have tried...
I have a tablet with a SIM card slot. Currently I move my SIM card from my phone to the tablet if I want to use the phone functions away from my WiFi. Can I get a second physical SIM card...
Can Telus remove the call logs from the bill statements for privacy reasons? I have a business account and as I add employees, I really do not want pages and pages of call logs on my statement and bi...
Hello I got a phone call from +1 866-558-2273 saying that I could get an iPhone 16 pro max. I also got an estimated quotient from the email [email protected]. Is this legit o...
I have a new iPhone with new SIM. I have my old iPhone with its own SIM. My new phone doesn’t have cellular data but my old phone does. How do I get the cellular to work on new phone? Do I need to re...
I ordered the Airpods 4 almost a month ago now and while it said it was going to be processed and shipped possibly on the 21 it has not, or so that's what the app and order status says, After making ...
I ordered a ZFold6 512GB because my old phone S22 Ultra was always disconnecting from the Telus network (I tried a SIM and eSim and nothing we working). So I ordered my phone on the webstore.&n...