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280 results
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SCAM SERVICES

by wssteckler5464 in Security
April
5 Kudos
April
5 Kudos
Earlier today, I received a suspicious phone call from individuals claiming to represent Telus, a well-known Canadian telecommunications company. The callers identified themselves as Telus customer s...

Awful graffiti on Telus box outside my home and al...

by ThackerVAS in Security
2 weeks ago
2 weeks ago
Hi  I have reported this previously and it was eventually repainted after about a year of asking, however it was tagged again within weeks. The obscene language that is now written is awful suc...

Qolsys IQ 4 Remote Panel (Wireless)

by enb54 in Security
‎09-07-2023 03:07 PM
‎09-07-2023 03:07 PM
I am trying to replicate our previous DSC wired alarm system functionality and have purchased a used Qolsys QW9104-840 Remote Control Panel which allegedly can be paired to my new IQ 4 Master panel. ...

TELUS Security decals and lawn signs

by VincentY in Security
3 weeks ago
3 weeks ago
Is there anyone have the same kind of service problem? I started My SmartHome security plan in August, After installation of the devices, I found that the technician did not leave security decals an...
Trending tags:
  • Trending tags:
  • poor customer service
  • SmartHome Security

Telus door lock error message-not fully locking

by DSmith in Security
‎11-16-2022 10:59 AM
‎11-16-2022 10:59 AM
Telus door lock with deadbolt and keypad - getting an error message that could not lock or unlock due to mechanical issue. Deadbolt locks but it doesn't think it's locked so it keeps beeping as if i...

Faulty Smoke Detector - Replacement Required - Tel...

by GE2024 in Security
‎01-30-2024 07:59 AM
‎01-30-2024 07:59 AM
Short version: smoke detector faulty > Telus won't send me new smoke detector until I sign up for new contract   Hi,    I am originally an ADT customer (now Telus since last nig...
Trending tags:
  • Trending tags:
  • ADT
  • extortion
  • fault
  • faulty
  • help
  • replacement
  • sensor
  • smoke alarm
  • smoke detector
  • smoke sensor

Utility Box Wrap Request

by CR_GrandMah in Security
July
July
Hi,    We have a Telus box outside of our building (#2032 in Campbell River on the 300 block of S. Island Hwy) that we would like to custom wrap. I understand that Telus doesn't have a ca...

Is this a scam call or legit

by ShinChanXD in Security
4 weeks ago
4 weeks ago
I got a call from +17787452453 said she has a great deal for fibre wifi and i get free one month trial. She asked me for my id number and I am not sure if the company usually asks for id before...

Armed away keeps changing to armed stay

by Ambreenh in Security
November
November
Hi. I have seen a lot of posts and no solutions on this.  every time i leave home i arm my sensor away  and a minute later i get the notification that it flips to armed stay. Any idea why ...

Carbon Monoxide Detector Battery

by Jan80 in Security
February
February
I have a Carbon Monoxide Detector with my Telus Security System.  I used to be with a phone experts until Telus bought them out so I do not have the “Smart Home Security” they are currently sell...
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.