I recently signed up but never received a service agreement, I have chatted and called but no one seems to know why or ? I have signed up with a few providers over the years, always received an agree...
Why is Telus blocking access to my account using von which Inhave been using for years with no issues. Telus itself sells von service, this is unethical practice. Thinking of switching. Any advice if...
Has anybody ever had luck changing a business account to personal account?? No longer have a business and want a less expensive personal plan. Went into a Telus store and was told to call Telus...
Every single day, sometimes more than once a day someone calls me from Telus or Telus mobility to tell me about new offers or such. It is horrible harassment, I tell every telemarketer who phones me ...
Why am I seeing this message every time I log into my account. I'm not transferring anything. " We're having trouble processing your transfer request. Please call us at 1-877-868-3587 ...
Hi everyone, I’m currently on a Telus prepaid plan (Talk and Text 100) and want to make sure I don’t get hit with any unexpected charges. Specifically: If my account balance is $0, w...
Same as many other customers, my roaming in Mexico doesn't work, I'm paying way too much for a plan that supposed to work in my travel to Mexico and I have to connect to a WiFi all the time because r...
I see a similar forum post (old) so starting my own for support.. I have an iPhone with an unlimited nationwide plan, and a cellular Apple Watch with a OneNumber Unlimited Access plan. &nbs...
Anyone else in the Riverdale neighbourhood in Edmonton suffering with regularly dropped calls and unreliable Telus service? This has always been a problem since we've lived here (only 1-2 bars despit...
Hello, Can someone from you team contact me please? I keep getting charged for Stream+ Basic every month but I cancelled it back in Oct. The sales rep lied to me and told me that I had ...