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253 results
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I want Access to My Billing and Call Records

by RJC1 in My Mobility Account
December
December
Just because I switched to a Telus Mobilty Affiliate . I can no Longer See My Telus Billing Statement  . Telus Customer Service Please Help . Customers should be able to access Call Logs a...

Law Firm claiming TELUS as a client

by Soll in My Mobility Account
December
December
I have a supposed law firm calling themselves "Ofili Legal Services" with a head lawyer of one "Sukanta Saha" claiming TELUS is a client of theirs and sending me emails asking for payment on an accou...

How to request a callback from live agent, current...

by Sooz1 in My Mobility Account
December
December
I have a problem with my mobility bill, it is missing a credit I used to always receive every month and would like to review my account to find out why and have it re-instated..  I need to speak...

Transfer number from one Telus account to another.

by DM2 in My Mobility Account
December
December
I have an old flip phone with which I've been using Telus for a while. I recently bought a new smart phone and intended to continue to use Telus but my old SIM card didn't fit the new phone (standard...

Telus Mobility Promotion Scam

by khoumassi in My Mobility Account
February
February
Hey everyone, just a general warning today I fell for a scam pretending to be Telus Mobility Promotion. Got a call from +1 (289) 233-9959 then +1 (825) 525-1788 offering a new iPhone 14 max pro + App...

Unfairly Temporary suspended (?)Alberta identifica...

by Christophersuzi in My Mobility Account
3 weeks ago
3 weeks ago
Hi can some one please help me understand,some thing . Beginning in February, I applied for a mobility account with an agent on line and since I already have 2 telus services Bing internet and optik...

How to find my yesterday's post?

by utterly-calm in My Mobility Account
December
December
UI is not so intuitive?

How to get a phone number going

by JewellDunning_1997 in My Mobility Account
‎09-26-2020 08:58 PM
1 Kudo
‎09-26-2020 08:58 PM
1 Kudo
I need a new phone number with a plan to pay it monthly

I have recently moved

by SlickSam in My Mobility Account
‎07-29-2019 10:02 AM
‎07-29-2019 10:02 AM
How do I update my billing address

Billing

by Thomas1 in My Mobility Account
‎06-14-2019 11:07 PM
‎06-14-2019 11:07 PM
How can I see the calls that were made
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.