Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Just recently (7 weeks ago) signed two year contract because I like the basic core channels. Now they have removed many, readjusted theme packs, without so much as a boo to their customers. Channels just quite working. apparently after being on the p...
Im having trouble with my volume on my telus tv digital box. I just set it up the other day and now my tv volume system has to be at almost 100 and it is still pretty low. Ive tried, disconnecting the remote, holding the volume and option button but ...
When trying to activate i am getting an error "Account associated with access token is unknown or not found."
I am just wondering who does the scheduling for TV shows? Pick a show and continue it,Example: Guys All-American Road trip? If your gonna show it, play a few episodes in a row, not just the first one, three times over every two hours? That's not a wa...
I have called 10 times now trying to get my crave to work. No one in tech support seems to be able to solve my issue. I have a crave account but when I log in mobile, web, or even in the tv itself it says I don’t have a subscription even though I am ...
Is there any way to access Paramount+ for free (for longer than the 7 day trial plan) using my included Premium channels on my Optik plan?
4K box working intermittently for a week; Telus tech tested every aspect and seemed to have sorted itself out UNTIL the very next time. Won’t respond to remote, manual on/off. It is connected to 15 year old Onkyo audio system-can this be the problem?...
Up until today I have been able to PVR on both these channels (before and after they disappeared and then showed back up again earlier this year).Wondering why this is happening. With shift work I PVR a lot and definitely missing this today.
Great news, everyone. The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV channels. Available on your Fire TV Stick, Fire TV Cube, and other compatible Fire ...
Paradise tv show did not air as scheduled on Monday night at 5pm on channel 210 (CTV). The show Yes, Chef! played instead. I had my PVR set for 5pm so I missed out on the scheduled episode of Paradise. Why does this problem of missing and swapped out...
