Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I can login to the Telus app but not telus tv. I get Error Message ERR_AGL_ACN-3545 when attempting login with same username and password. It is very frustrating because we subscribe to a high data package but cannot stream.
Hello,My grandpa recently moved into a long term care home. The care home provided a Telus number and simple instructions. I followed the instructions but the person who took my call was in Guatemala and kept telling me I need to also pay for interne...
Hello, is there anyone to speak to help techincal assistance with Telus TV box in Ontario. I called this number +1 (888) 811-2323 & this 1 (800) 400-2598. I was disconnected after over 3 hours on the phone. I was repeatedly told there is no technical...
Hi - Could someone please explain to me why there is no one to help with Technical Issues on Sunday Night at 8:30pm? I was left with not TV Reception - 7 Phone attempts later - I unplugged and tried several times to reset the Box and Modem - called e...
My disney plus subscription is active on Telus but when I log into disney plus, it says i need to resubscribe to one of their plans. How do i fix this
Is there any way I can get my PVR recordings back? My PVR was not recording so I did a reset and everything that I had recently recorded was wiped out. Do I need a new replacement PVR?
S1Ep3 Nightmare Neighbor of The Curious Case of Natalia Grace is giving the error message; Unable to play video. Please try again later.
The following episodes on my Crave through Optik TV are not working (getting an error message: Unable to play video. Please try again later). 1. RuPaul's Drag Race Season 17, Episode 16 (aired last Friday)2. The Last of Us Season 2, Episode 2 (aired ...
I am so angry and frustrated... It took 7 days for the Tv Box to work, then to see only a select few channels from the packages ... after 3 tech supports I come to find that I chose on outdated information. To add to the **bleep**ing frustration, the...
