Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Trying to get a Telus TV Digital Box, I keep getting the message that requests are paused, what is the issue and when will requests resume?
I log into Crave on my television but I get a message that states I require a subscription to watch. I have a subscription and have been watching for a few months. What is going on?
I used to be able to see the available credit balance in my account. I have optic tv and it changed the menu so I don’t have the “deals and coupons” category on my on demand menu now.Any suggestions?
I find the recently added Telus Ads in Stingray very, very annoying. The audio level is much higher than the music and completely take away from the enjoyment of the music. Please remove the Ads as soon as possible - in the meantime, I am no longer l...
So nearly 2 years in using the TelusTV-21T STB and still waaaay behind the competition in basic functionality! I'm a very infrequent poster these days 'banging my head against the wall' hurts Hard to believe TELUS STILL cannot record across channels....
i can not recorded f1 on tsn, i used to be able to record the races ,whats going on,
Currently channel 1103 has choppy audio. This seems to happen during every St Louis Blues game that I tune into on NHL Centre (although the Chicago feed is currently being shown). Something needs to be done about this as it's been happening all seaso...
In general, what is going on? This week I received three phone calls from Telus, today I answered. The caller asked me by name if service on my internet and tv were to my satisfaction. I said "Not really. The tv is too expensive and my internet eithe...
Both my LG oled TV’s have very dark pictures during indoor scenes now . It’s as though Telus has some kind of firmware issue with there android tv boxes .Both tvs were perfectly fine before switching to Telus , as a matter of fact I had my oled tvs s...
I have had this issue since my account was set up in October 2024 and no one is helping me. I am at my wits end - I can't watch the telus tv app with my account. I can't even message the support account privately. Why can't someone help me.
